Hot Then Not

Everything was going great in high school until that new guy showed up.

Let’s call him Fabio.

Fabio was tall, wore the coolest jeans, but what really did it was his hair.

Fabio had long hair and it was driving all the girls to distraction. All they could talk about was Fabio’s hair.

In the halls they were always staring at Fabio.

Fabio was hot.

It goes without saying that all the other guys in school were feeling - let’s just say: under-appreciated.

So what did they do? One by one they all started to grow their hair long.

Even that guy with curly hair. He was the only guy with curly hair. He had to grow it twice as long because it took twice as much to look long.

Now he just looked like everyone else.

Then it happened.

One day Fabio showed up to school with short hair.

Now short hair was hot.

The other guys were now thinking: ‘Damn, I just spent all this time growing my hair out. I used to have short hair! What was I thinking?’

Well, that’s what’s happening in social media right now:

Fabio is TikTok.

Long hair is short-form video.

And the curly haired guy is Instagram.

TikTok recently announced they are going to be accepting 10 minute videos soon

....and everyone else is still deeeep into growing their hair long.

In fact Adam Mosseri, CEO of Instagram just announced to accountholders that Reels weren’t going to replace photos. He said Instagram is ‘still’ committed to photography.

Even though it certainly doesn’t look like that to anyone paying attention.

The moral of the story is that one minute what is hot, the next minute will very likely be not.

So it’s usually best to hold on to your core competency.

I’m not saying short-form video is going away. It’s not.

But when everyone starts looking just like Fabio...something is bound to change.

All Together Now

Somewhere along the line when I was coming up in my professional career and just starting to pay attention to business and brands and marketing, I heard an interesting little factoid that stuck with me:

There has never been a major war in a country that has McDonald's.

At the time, this is how I parsed that statement:

Big companies and global capitalism is so invested in making money that they (by hook, crook, or political maneuvering) won’t allow a war to disrupt commerce in any way.

It said that big business controls us all, controls culture, that we exist to serve them.

But something happened a few weeks ago that made me question that assumption.

What happened was that McDonald's announced it was closing 850 stores in Russia in response to that nations unprovoked attack on Ukraine.

For a monolith like McD’s to close 850 stores as a show of solidarity, as a reflection of the will of the people to protest, to sanction, to fight back is pretty freakin’ cool if you ask me.

Cool, because it shows me that big business can serve us.

When we unite, we control them.

And because McDonald's listened and responded to the will of the people, they increased their brand loyalty in the hearts and minds of billions around the world.

It gives new meaning to the words on their signs:

"Billions and Billions Served".

First Off the Starting Line

When I was growing up a local newspaper sponsored an amateur bike race to engage the community.

At 13, I had just gotten a new Schwinn 10-speed bike which were the new thing. It was a serious move up from my Schwinn Stingray. Although I have to admit I missed the racing slick, banana seat and sissy bar.

My Dad encouraged me to put my new bike to the test and sign-up for the race. I thought, “Why not, I have a 10- speed now. It’s a piece of cake.”

The race was taking place in a hilly industrial park. There were no age groups. It was mostly adults, I was one of the few kids.

They blew the whistle. I sprinted off the starting line. I left the whole group in the dust.

Everything went great until I hit a hill at about mile 2. My legs were burning. I was sucking air.

And then one by one, over the next 3 miles, every other racer passed me by. Even the other kids.

I’d started first and finished dead last.

I suddenly realized all those other riders had one thing I didn’t have.

It’s something I carry with me to every client meeting and every project I work on today. Whether it’s branding, marketing, product development, competitive positioning or innovation.

To come in first you have to have a strategy.

Then winning is a piece of cake.

Good luck ignoring the alligator

In 1933 a German psychiatrist named Hedwig von Restorff did a study.

She presented human subjects with a list of categorically similar items, with one distinctive, isolated item on the list.

When their memory was tested about the list of items, the memory of the distinctive item as always better than the rest.

The phenomenon became known as the “Von Restorff effect”.

For example, if you have a list where one item stands out against the others, for example: desk, chair, lamp, table, rug, bed, alligator, couch, dresser, armchair.

“Alligator” will be remembered the most.

It also turned out that the effect happens when you alter things like size, shape, color, spacing, fonts and underlining.

In this case, let’s say you have a shopping list with 20 items on it including: eggs, milk, bread, apples, chicken, lettuce, onions and cheese, etc. Then you color the word “apples” with a yellow highlighter.

Almost everyone who reads the list will remember that the list had apples on it.

In trying to win in todays market, many brands focus their time and energy trying to create better products or deliver deeper functional benefits or more meaningful emotional experiences.

But the fact is - that in the war for consumer attention, the most powerful method of establishing brand recall is to be different.

Just somehow noticeably - different.

We are now all doing business in an “Attention Economy”.

So, if you can just stand out in a sea of sameness…

You win.

Wish You Were Here

Our national parks are a treasure. They are some of the most beautiful and awe inspiring places in our country.

Yosemite, Yellowstone, Zion, Grand Canyon, Arches, Sequoia, Grand Teton. The names alone spark visions of splendor in almost everyone who has visited one.

Almost everyone.

With more and more people’s travel limited by Covid - our national parks are experiencing massive surges in visitor volume.

Now, if I know one thing about marketing, it’s that people write more product reviews when they hated something than when they loved it.

When people love something, the last thing they usually think about doing is going back and a writing a glowing review. They’re too busy being happy.

But, when people didn’t have such a great experience, the chances are pretty good they will look for a way to vent their displeasure.

Here are some reviews from our national park websites:

Sequoia National Park: “Terrible. There are bugs - and they will bite you on the face.”

Grand Teton National Park: “All I saw was a lake, some mountains and some trees. That’s it.”

Yosemite: “Trees block the view and there are too many rocks.”

…and my personal favorite:

Grand Canyon National Park: “A hole. A very, very large hole.”

So if you - or your clients - are getting some rough reviews or less than glowing comments on your content, products or services, take heart:

There are many, many more people who loved it than will ever make the time to write about how happy it made them.

You Think it’s a Mistake but it’s Actually Perfect

At the beginning of my entrepreneurial journey perfection was my goal.

I wanted to create perfect logos and websites. Upload perfect videos. Publish perfect blog posts. Send perfect emails.

But it was paralyzing.

And because of that, nothing was getting done.

Five years ago this month, when my finger was finally hovering over the “send” button for the very first issue of this newsletter, I was sweating.

What if I made some grammatical error? What if one of the links goes to the wrong page?

What if something is inaccurate and makes someone, somewhere, somehow irritated at me?

But it turns out I had it wrong all.

Since the 16th century, the Japanese have practiced an aesthetic concept that they call “Wabi-sabi”. It celebrates the slightly flawed, the not-quite symmetrical, the unrefined.

It can be seen in pottery with rough uneven edges or intentional chips, in architecture with off-center roofs, in the patchwork robes worn by Buddhist monks.

It embraces the idea is that imperfections are where the beauty lies.

That the true value resides in the flaws.

We should all remember Wabi-sabi when we go about our marketing work, design work, project work, our conversations with clients.

Because perfection isn’t the goal, it’s the enemy.

It’s the imperfections that make us relatable, interesting and authentic.

And they also help us get things done.

Shedding Some Light

There’s a star at the very tip of the handle of The Little Dipper.

Its astronomical name is Polaris. But, we call it The North Star.

The North Star sheds a lot of light. In fact, it’s 4000 times brighter than our sun.

The really cool thing is that when you look at it, the light you are seeing was actually generated in 1587.

Its light has traveled for 434 years to reach us.

To fill us with wonder and to help travelers navigate.

When I was reading about the North Star I was reminded of a video I did 4 years ago called “9 Things Your Brand Design Must Have”.

When I shared that video on YouTube I didn’t really know what would happen.

I just posted it and hoped it would help someone.

Time passed...

Then someone watched it. Then another and another.

Now, 4 years later it has 382,000 views. And it still gets about 7,000 views a month.

That video sheds light on a topic that has helped a lot of people navigate brand design.

As marketers and creatives we do this stuff all the time.

We produce creative work, content, media, share valuable information. Then we post it out there in cyberspace.

We don’t know who it’s going to help. Or when it will reach them.

But we have to remember that providing value takes time.

And that it will continue to shed light for years to come.

Create Your Wonder Wall

A couple years ago they made an amazing discovery in the Colombian Amazon. They call it Serranía La Lindosa.

It’s an 8-mile-long rock wall. A “canvas” completely covered with ice age drawings of mastodons, giant sloths, geometric designs, human figures in hunting scenes and nurturing plants and trees.

The ochre pigment has lasted for over 12,000 years telling the story of the indigenous people who painted it.

Now let’s be clear...

These people didn’t paint an 8-mile mural in a day.

It started with a single drawing. Then the first tiny scene. Then, over hundreds of years it became a vast panorama of images crowded together, mile after mile.

But what if they’d decided after the first mile that it was enough. That it had all been said. The wall was already so crowded. Who would see their pictures? Why bother adding to it?

We’re glad now that they resisted that impulse.

The stories they used to document, to educate and even possibly to entertain, are still informing us now.

Fast forwarding to today. Many of us are creating content to communicate, to build authority, to make our presence known.

We need to take a lesson from these Amazonians.

Don’t be intimidated by the vast crowded canvas of the internet.

Don’t think that your story is just adding to the noise.

Make your mark. Build upon it. Invest time, effort and intellectual capital.

Build a body of work that speaks for you. That works to tell your story.

You Need a Megaphone

You wouldn’t think tree crickets have a lot to do with marketing, but they do.

You see, female tree crickets like two things in their mates: size and loudness. If you’re big male tree cricket with a really loud song, you’ve got it made. You get all the attention.

But the curious thing is there are a lot of smaller, quieter male tree crickets out there too. You’d think that their stature would have doomed them in the cricket gene pool long ago.

But if you thought that, you’d be wrong.

That’s because these smaller dudes figured out that if you find a cone-shaped leaf, chew a hole in it, stick your body through and sing your cricket song it’s like using a big-ass megaphone.

In fact, scientists have recorded song volume increases of up to 3x.

Which tends to get the attention of their target audience.

So if you’re a small player and you can’t compete with the marketing the big guys are doing what can you do?

You just take a lesson from the crickets. You find the right amplifier.

The good news is that there are plenty to choose from: LinkedIn, Twitter, Clubhouse, Instagram stories, YouTube.

Megaphones just waiting to make you seem bigger and sound louder than you actually are.

You just have to chew a hole and start singing your song.

So You Want To Go Viral?

When I was in college I worked on an archeological dig on an island off the coast of Crete, drawing the ruins of Minoan buildings built in 1450 B.C.

It sounds very exciting and exotic when you talk about it back in the States at a cocktail party.

But the thing I learned about archeology is that what sounds exciting and exotic is actually a shit-ton of monotonous work.

Hours spent in 105 degree heat dripping sweat/mud onto your drawings because you’re downwind from the dirt sifting guys.

Days hunched over a table sorting through buckets of gravel with a tiny paintbrush looking for 3500 year-old mouse turds and fish bones.

People just think of archeology as the spectacular tiled floors we discovered. The frescos. The bowls adorned with octopuses. The drawings in the Library of Congress.

The same thing happens when clients want to be YouTubers, podcasters and bloggers.

People only see the end product and think how profitable creating content can be.

All the site traffic they’ll get when their stuff goes viral.

What they don’t see are the days that must be spent brainstorming ideas, writing, revising, shooting, recording, editing, documenting, promoting and analyzing data.

So if your clients want to publish content, have an impact on social media, get thousands of subscribers. Just make sure they are prepared to go the distance.

Because it’s not all exciting and exotic.

And they’re going to have to sift through a shit-ton of mouse turds to get there.

7 Ways To Get More Brand Awareness Right Now

Building a brand has three important stages: being recognized, remembered, and revered. This article is going to cover the first of the three stages.

When your brand is recognized it means you’ve done a great job of creating a shortcut in people’s brains That shortcut is called brand awareness, and it’s what drives clients right to your door when they have a problem you can solve.

Brand awareness side-steps the need to explain your brand values or mission; your branding is so effective that people are already familiar with you and how you stand apart from your competitors. Potential clients know what you do and how you can help as soon as they see your logo, hear your company name, or see your brand colors. 

Brand awareness can always be increased with a few simple yet effective strategies. Here are my 7 trusted methods for building brand awareness:

Number 1: Partner with Other Brands. It's beneficial to establish partnerships with other brands, especially when you're starting out. It’s mutually beneficial to expose your audiences to each other’s work, and you're both growing your audience.

Mature brands partner too, and for the same reason: it adds value to customers’ lives. Some examples of this are Red Bull and GoPro, Apple and Mastercard, Pottery Barn and Williams Sonoma, and Spotify and Starbucks. 

“Partnerships are definitely very important,” says Adidas Originals’ global director of digital and retail marketing, Swave Szymczyk. “As long as they are not only strategic but also reflect who we are as a brand and what we believe in, it really drives authenticity.

“You can talk about who you are as a brand all day long but having those partnerships to authenticate that message is really critical for every brand.” ‘(marketingweek.com)

You can partner with other like-minded brands to co-publish blog posts or articles, create videos or do podcast interviews. Share space in a trade show booth, or at a special event to add value to each others’ audience. Great partnerships add rocket fuel to your brand recognition and create terrific allies for your growth.

Number 2: Guest Post. While most people think big and want to pen an article for Huffington post right away, that probably won’t happen. But if you start small and build credibility over time, you will get the chance to write for larger and larger publications. Start by researching brands that have similar audiences and then create some outlines for original, juicy content you know the publication’s audience will love. 

Pitch your content via email - your pitches will go easily if you’ve done your research well. Include a sample headline of the type of content you would write or links to previous content that you've written for other brands or for your blog. Keep your pitch brief and be very clear. Because editors get dozens of pitch emails a day and make decisions in a matter of seconds, you need to put your best foot forward.

Number 3: Social Heft. Create brand recognition like a social media ninja. This is done by frequently developing  shareable content like:

• Graphics

• Infographics(see #4)

• Quotes

• Memes

• Videos

• Guides

• Lists

According to vennage.com, original graphics are far more engaging than stock photos, memes, videos, and charts, so create your own visuals as often as you can.

Focus on hot topics in the industry and always ask people to share your content -  they won't share unless you ask. There are other well-known triggers to getting people to share your content, and you should explore them all to see which works best for your brand. 

“See” your audience and engage with them. Once you’ve got the hot content, links, and shares, you have to engage by answering comments, asking questions, celebrating their good news, and giving advice if needed. 

Number 4: Infographics. They are so powerful, I had to reserve a spot only for them. Everyone loves infographics. They are easy to digest and you don’t need to be an expert in the field to get value from them. 90% of the information that's transmitted to the human brain is transmitted visually, and we process images 60,000 times faster than we process text (news.mit.edu). Visual representations of information are easier and faster to internalize. The added plus is, they’re also entertaining.

You can repurpose articles, blogs, statistics, processes, strategies, and plans into infographics. Anyone can do it. Free services that make it easy to create infographics are Visme,  Venngage, Canva, and Piktochart.

Your infographics should promote the type of work that you do, showcase your innovative ideas and display the resources and data that would be helpful to your potential customers. Push it out to the category of business that you help.

Be sure to brand all your infographics.  A common mistake is to omit your branding, which means you won’t get credit for your brilliant content. Include your logo, URL and contact information to increase brand awareness. 

Number 5: Publish or Perish. Publishing content is probably one of the best ways to increase brand awareness because it's shareable and evergreen. Be sure that you get the most out of your hard work and repurpose your content across a range of platforms. For example, by writing an article and turning it into a podcast or a video, you can leverage the different ways people prefer to consume content

Publishing also increases your credibility, establishes you as a thought leader, and promotes your industry expertise. Publishing gives you a platform to champion trends and innovations, and allows you to easily share valuable resources like apps, services, and tutorials. 

Number 6: Leverage Friend Referrals. People are much more apt to follow recommendations from a friend than they would from any kind of brand advertising. My good friend and founder of Youpreneur.com, Chris Ducker, calls this P2P, or people-to-people marketing. 

There's a geometric progression of growth in asking for friend referrals. For instance, if you have a tribe of 10 people and you ask them to share the good word about your work with four of their friends, suddenly, you've turned that into 40 brand impressions. That’s a fantastic way to land very trusting, yet inexpensive leads. 

P2P marketing needs to be done in a very open and honest way that makes it easy for people to refer you. Create valuable content like a “How-To” guide or “Top 5 Features of Top-Performing Websites,” for your friends to share with their friends and colleagues.

Dropbox used P2P when they were starting out. They offered free disk space to anybody who recommended them to a friend. They gave 500 megabytes of disk space, capping it at 16 gigabytes. While that’s a huge giveaway, their referrals grew by 60% and they doubled their users every three months for some time.

Some irresistible incentives you can try include:

• Downloadable resource lists 

• Checklist

• Guides

• Common mistake list (don’t forget the fixes!)

You can even use your lead magnet as an incentive.

When asking for referrals, be brave and go beyond close friends. Ask your audience to share your incentive with a network connection and see how much exponential growth you can create for your brand awareness. A bold move here could pay off handsomely.

Number 7: Use consistent visual and verbal branding. Consistency is probably the most important thing you can do to increase brand awareness. Logo, colors, fonts, imagery, layout, photography style, and thumbnails need to be aligned. It helps you with the 3 R’s: being recognized, remembered and revered. 

Brand equity is achieved in steps and it all begins with awareness. You must be recognized before you can be remembered. Once you're remembered, and you deliver real value with your brand over time you're on your way to being revered. And being revered is the gold standard of any brand.

Are You Mixed Up?

Office supplies are kinda boring.

And that was a problem for 3M. Their office supply product development teams were stagnant. They needed to come up with some innovative things to sell. Now.

3M had their offices set up in “silos”. The tape folks sat together in the tape department and the plastic box people sat together in the plastic box wing. But the CEO had an idea. Why don’t we mix things up a little?

After the moves, the paper people were sitting with the adhesives people.

This change to 3M’s seating chart was the catalyst for one of the greatest office supply innovation stories ever.

It seems the paper people were trying to invent a new multi-functional notepad. Meanwhile, the adhesives people had accidentally formulated a disappointing new glue that didn’t stick paper together very well.

Just like chocolate hitting peanut butter for the first time, a miracle happened. The Post-It Note.

Sometimes when you need to come up with something innovative, it’s not a question of discovering something new. Sometimes it’s just a question of combining misfit ideas with failed experiments to see what happens.

What happens is sometimes amazing.

How can you mix things up a little?

Like Bears To Honey

In northern Turkey, the Trabzon-Sürmene province is known for their honey. People love their honey.

But İbrahim Sedef, an agricultural engineer and beekeeper had a problem. There are bears in Trabzon-Sürmene. Big bears. Bears that just happen to love honey too. And they were destroying his hives to get it.

The bears kept eluding all of Sedef’s methods of protecting his hives. He assumed he could lure them to relocation traps with tasty food scraps. But it wasn’t working.

He needed to learn more about what really motivated them.

So every night he set out trays of the full range of honeys he produces. Then he set up a night vision camera and videoed the bears for 4 months.

The bears consistently made a bee-line for the premium Anzer honey that sells for $171 a kilo. Then they moved on to the chestnut, then flower and finally pine-wood honey. They wouldn’t touch the cherry jam made with corn-syrup.

Who knew bears had such discerning palates?

As marketers and branding people, when we need actionable insights for our clients, user research helps us dispel assumptions that might be incorrect. It helps us understand true preference and motivation.

So we can help them attract customers. Like bears to honey.

Shiny Objects

A little girl in Seattle named Gabi Mann has a collection of beautiful trinkets. A shiny earring, a green glass bead, a silver charm with the word “best” engraved on it. But, Gabi didn’t collect these treasures herself. They were given to her.

She didn’t get them from her friends. Gabi was given them as gifts…by crows.

It seems Gabi was in the habit of feeding the crows in her neighborhood. Every day for years she put out peanuts, seeds, tasty crow-appropriate treats in a metal bowl in her back yard. But then a funny thing happened. The crows started leaving her presents. A sparkly paper clip, a bright red piece of plastic. “Quid pro crow” as it were.

When you give to your community with no expectation of return something wonderful happens. I like to call it “subliminal reciprocity”. You help people and over time they just naturally want to help you, too.

That’s how content marketing works. You give people value, something that will inspire them, provides them with knowledge that helps them succeed, that will nourish their business. Before you know it, they will want to return the favor. Entertain a request you make. Maybe even refer some new clients to you.

You know, in a quid pro crow kind of way.

Your Mind, Blown

My friend Adam got a Tesla. An $80,000 Tesla, to be exact. He ordered every bell and whistle. He said, “I went down the list of options and just checked every box”.

After we had dinner Saturday, Adam asked if I wanted to drive it. I can’t say I was dying to. But O.K., let's see your new toy.

Out on the street, Adam pulled out his phone, hit a button and the car drove itself over to us. Then I stepped into and literally drove the future.

Tooling down the road at 40mph Adam says, “Take your hands off the wheel and foot off the pedal”. It was freaky. Not only can it drive itself, it can pass cars and change lanes completely on its own.

When you read that a car goes from 0 to 60 in 3.5 seconds that’s impressive. But then it also goes from 20 to 60 in 2 seconds. Two. Until you press a pedal and feel a car do that, you can never truly understand. I mean - Holy. Shit.

Have you ever had an experience with a product that made you reevaluate the very conception you’ve always had of particular thing? This Tesla did that.

How can you Tesla-ize what you do?

Lead Magnets That Deliver: A Quick Guide To Growing Your Email List With Content

Email marketing is an undeniably powerful marketing tool. Studies show that “email is the third most influential source of information for B2B audiences, behind only colleague recommendations and industry-specific thought leaders,” according to Wordstream.com. In the B2C world, ”Consumers who purchase products through email spend 138% more than those that don’t receive email offers.” Wordstream reports that 77% of people prefer to get permission-based promotional messages via email (versus direct mail, text, phone, or social media). Connecting with your audience through email is preferable and effective. You cannot deny it.

The reason it is so effective is because people have given you permission to market to them, which is unheard of in any other marketing channel. Most marketing comes to you in the form of advertising; online, television, print or outdoor advertising, and you have no control over when or where the ads are served. The media channels choose that.

Email marketing is different because people have signed up to hear from you. They have entrusted you with their email address which is one of the highest forms of trust today. Sharing an email address says, “I trust you to give me information I need, and that you won’t pester me by contacting me too often or with news I don’t care about.”

The best thing about email marketing (or permission-based marketing) is that the customer is in control of the relationship. The customer can decide when to stop receiving your emails - they can break up with you if you don’t serve them well. They are in the driver’s seat, but they are also qualified, highly interested in what you are doing and very likely to listen to what you are saying. Think about how your business would dramatically change if you had 5,000 or more subscribers attentively listening to your every word. You’d be unstoppable.

But what if you don’t have a large email list or what if your list is not chock-full of engaged, ready-to-buy subscribers? How do you get people to sign up?

You ask people to “trade.” The item you trade for an email address is a bit of content called a lead magnet or an opt-in magnet, which can take many forms. It’s usually a digital file; it can be an ebook, checklist, guide, report, resource list, or even access to a quick video training course.

When a prospect clicks to download the lead magnet, they have to enter in an email address in exchange. It's a reciprocal agreement; they're getting something of value and you're getting something of value. So this even trade kicks off a relationship based on mutual trust.

One of the most common forms of lead magnets is an ebook. Ebooks are inexpensive to create because there is no physical production involved. All it takes is some time, energy and a bit of brain power to pull one together.

Ebooks don't have to be a monumental project. They could be a mini-ebook, a two or three-page pamphlet. As long as it is valuable to your viewers and visitors, it will make a great lead magnet.

If your ebook is not based on current news or events it will have a longer shelf life so it is best to focus on content that is “evergreen”. You can offer a single ebook for an extended period or create variety by rotating through multiple ebooks as you continue to develop more. Before you know it, you will have a valuable library of evergreen email list-growing content.

You don't necessarily have to produce original content specifically for your opt-in magnet. Think about how you can repurpose other content of yours and deliver it in a way that is helpful for your potential customers. If you have videos or podcasts piling up, transcribe them into written form and offer that as an opt-in magnet (rev.com is a terrific transcription service, as are descript.com and temi.com. YouTube offers a free transcription service for videos on its site). Even if the viewer has seen the video or heard the podcast you’ve transcribed, offering it up in a different form may be of true value to them.

If you write blog posts or articles you can offer those in a different format, expand on them, or bundle them together as an ebook for your lead magnet. Prospects may not have come across your writing where you originally posted it, so offering it in another format will expose them to that information and provide value that they wouldn't have otherwise received.

You can also include additional promotional information about your products or services in your lead magnets. An incentive to buy sooner, offering add-on services, or free shipping offers can be very effective in a lead magnet.

Key Elements of a Lead Magnet

Title Tells All

The title must be really enticing, motivating viewers to have to know more. Spend some time researching which titles tend to be successful in your industry and try to create something that will draw people's attention.

Present Your Best

After you’ve piqued their curiosity, you have to deliver the goods. Make sure that you're not disappointing your readers. Remember, they are giving you their email address, so you want to make sure you're delivering top-notch information to them.

To ensure you are delivering the best, make sure that your piece has:

●       A design that reflects your brand

●       High technical quality

●       High factual quality

●       Good structure, flow and is well-written, in your brand voice

●       A call-to-action, it can be subtle, but it should be in there

Hire a copywriter to help you write or refine your piece, or if you can’t afford that, enlist an editor to make sure your work is free of grammatical and spelling errors. At a minimum, run it through free grammar and spelling checking software like Grammarly or Hemmingway.

Be A Trusted Resource

Deliver value early in the piece and you will get the attention you deserve. Starting with a strong assertion makes people take notice. Don't spend 5 or 10 pages leading up to the “big idea.” Give them value early.

Promoting your Lead Magnet

One of the best ways to promote your lead magnet is on social media. Include links and teasers in your Twitter and Facebook and Instagram posts. Use Bitly or TinyURL to create a nondescript link to your downloadable content. It’s a great idea to put links in your email signature and rotate the magnet you’re offering, so virtually every person that you send an email to gets access to a piece of valuable content.

You can also promote your lead magnet through a pop-up on your website. Everyone hates pop-ups, (I hate pop-ups too) but they work really, really well. About 75% of my email sign-ups come through the pop-up on my website. You really can’t argue with that kind of efficacy.  

Lastly, ask people to help you promote your opt-in. Ask people to share the link to your content - you’ll find that people want to help and if they do, you should do the same for them. Use this opportunity to create a great network of content-sharing professionals.

Once you get started with leveraging lead magnets, you‘ll see how easy it is to attract qualified, interested leads to your email list. You’ll be delivering great value to your audience, which is a solid start to the relationship. As long as you respect their time and attention, you are fostering a mutually beneficial partnership that will build your business and cultivate a tribe of brand devotees.

The Gumball Rally

There’s a movie from the ’70s called The Gumball Rally where a wacky cast of characters participate in an automobile race from from the East coast to the West coast.

One character enlists the help of a professional Italian racer to drive his car. The first thing the Italian does when he gets in the car is to reach up and rip off the rear-view mirror and toss it aside. Shocked, the owner asks, “Why’d you do that?”

The Italian answers “When you are in a race, it doesn’t matter what’s behind you. What matters is what’s ahead.”

Last week one of my coaching clients was upset. His competition was copying him. They were stealing his ideas! What should he do?

I told him that it’s impossible to keep people from knocking you off. Consider it a compliment. You are the leader and they are on your heels. The only thing you can do is to keep coming up with great work. Better work. Innovate and push forward.

There will always be people who are trying to catch up to you. You can’t waste your time looking in the rear-view mirror.

What matters is what’s ahead.

Can You Feel?

Dominique Apollon is 45 years old. But he almost started crying as he put on his band-aid.

It wasn’t because his cut hurt really bad. Although it probably did. He was almost brought to tears because his bandage was brown. Because Dominique is brown, too.

After he pulled himself together, he took a picture of the bandage on his hand and posted it on Twitter. It got re-tweeted over 100k times and picked up by major media channels.

People really felt it.

Tru-Colour Bandages, the company that made the bandage that Dominique was wearing was started by a man who was discouraged when he couldn’t find a band-aid that matched his African American son’s skin tone. 

But the power of the Tru-Colour brand isn’t that it stops cuts from bleeding better than other bandages. Or that it sticks better and doesn't come off when it gets wet. 

The power is in how it makes people feel about themselves. As Dominique put it, “I really just felt like I belonged, like I was welcomed, like I was valued.”

What can you do to assure you are delivering a product, a service, or an experience with that kind of benefit?

Something people really feel.

Brand Yourself Or Die: 8 Steps To Career Longevity

Remember when you could land a job and camp out at the same desk for 15 or 20 years? Those days are not just fading, they’re gone. People are getting more freedom and flexibility in their lives by giving up the serial desk job and working remotely for many different companies at one time. Apps like Uber, TaskRabbit, Fiverr and hundreds of others are redefining how we work. New technology is changing our economy and the way we are doing business. Adapt or die.

Ok, “adapt or die” may be a little strong, but the truth is that we are moving from an era of full-time employment into an era of independent contractors. It has been happening gradually, so you may not have noticed it at all, but it is in full swing:

●      In 2006, independent and contingent workers—contractors, temps, and the self-employed—stood at 42.6 million, or about 30% of the workforce. That’s more than 60 million people. (The last time the government counted contingent workers was in 2006, so updated numbers are not available)

●      According to a 2014 study commissioned by the Freelancers Union, 53 million Americans are independent workers -- about 34 percent of the total workforce. This number is expected to balloon to 50 percent by 2020.

A Personal Brand: Your Job Insurance Policy

Even if you are a full-time employee and have great job security, the way people perceive your work is changing as a result of this macro-socio-economic shift. More and more companies are divesting themselves of full-time employees because of the high benefits cost. It gives them more flexibility, but it gives the freelancer or contract worker less security. So controlling your career trajectory is more critical now than ever before.

The professional climate is increasingly unstable even compared to a just few decades ago. Now, in the marketing world, when agencies lose a client there are layoffs. When a company takes a downward turn, there are layoffs. An acquisition? A restructuring? Layoffs. Corporate unpredictability means you can’t be overly dependent on your employer for your personal identity or for managing your career. Having a personal branded presence that's strong and independent of an employer is really preparation for the inevitable. It will assure your survival and success in your career, whether that’s working for another company, agency or brand, or whether it's developing an independent freelance or consulting career.

Job? No Job? A Personal Brand Can Help

Developing a personal brand will help you take control of your own destiny.

Branding is a shortcut for people to get to know who you are, what you do well, and how you can help them. Since you can’t tell everyone everything about yourself, a brand does the hard work of getting your main points across. For example, we know that Tim Ferriss celebrates high performance, Ira Glass likes compelling stories, and Rachel Ray is all about kitchen confidence, all from their own personal branding. We don’t know those people personally, but we do know a good deal about them because of their personal brands.

If you have a full-time job, a personal branding presence shows your expertise in your field. It demonstrates to others that you are up to date on your industry, category, and career. It also has the added benefit of lending you more credibility in the job that you already have.

If you don’t have a job or are a contract worker, a personal brand will make you more attractive to recruiters or your next employer. LinkedIn, social profiles, and maybe even a YouTube channel will help demonstrate your skill. Developing content and writing articles about your work and industry will elevate you in search results and therefore easier for recruiters and potential employers to find. It will also make you desirable to an employer looking for the top talent in their industry because your brand is connecting the dots; broadcasting your expertise so they can easily understand how you can help solve their problems. The critical thinking you do about what you stand for and the independent actions you take affect how you show up in the professional world. It’s hard work, but it pays off.

While working on your personal brand, I guarantee you will encounter many ah-ha moments. These are moments of understanding about your own professional (and sometimes personal) development. Developing and maintaining your personal brand will help you discern which skills you have and those you may need to learn.

As you develop your professional profile, for example, you may see holes in your skillset, or an uneven distribution of knowledge in one area. You will want to address these so you can truly stand out among your peers. You may need additional skills and may want to go to more conferences or make more network connections. But also in these ah-ha moments you may happily realize you have even more experience to leverage than you thought.

Fear is OK

You may be thinking, "I'm afraid. I'm afraid of putting myself out there. Self-promotion was never my thing. Plus, it's a lot of work. What are people going to think of me? What's my employer going to think of me?"

You are probably overthinking it.

These are all legitimate fears that everyone has before they begin. In reality, your employer probably won’t even notice. You may be surprised to find that your friends or your peers are not going to really care that much either. In fact,  you're doing it for yourself. Your investment in your professional development shows a level of strength and interest in yourself and your career that I like to think of as professional self-care. Your friends, peers, and colleagues are more likely want to emulate you than criticize you.

Developing a Personal Brand is a Sign of Strength and Independence

Your personal brand is going to show that you have a life outside of your corporate umbrella and your employer will be less apt to take you for granted or feel that they have a controlling degree of leverage over you.

Fear sneaks up on you in unexpected ways when doing important work like this, especially in the form of excuses. One of the most common excuses? “I’m too (insert: old/young) to create a brand.”

I can guarantee you never are too old to start creating your personal brand. I began developing my own personal brand in 2014. Before that, I had lived entirely under agency and corporate umbrellas and had only a LinkedIn page and a meager personal portfolio site. Now, I have a 14k person email list, publish an industry-recognized newsletter, written over 80 articles and have a YouTube channel with 150 videos and 170k subscribers.  Going deeper into my brand development has reaped incredible benefits for my business. Over 60% of my new business for my agency comes exclusively from my personally branded content marketing.

Fear is natural, but don’t let it stop you from enhancing your career and stopping short of success.

Freedom is Inevitable

I like to reframe it and characterize fear as harness-able energy you can use to break through to the next level. You’ll find that your success is greatly enhanced by your ability to view fear in that way. The benefits of facing your fears, putting a stake in the ground and declaring your value are both subtle and profound. Here are just a few benefits that I think are important:

You will feel less physiologically enslaved. Having a personal brand that's independent of a job will make you feel freer so if job insecurity occurs down the line, you won’t feel like you are totally exposed and are taken by surprise without any idea of what to do next. You'll be more apt to feel that you have more control over your life and that you can more easily architect your next steps.

You’ll have more self-worth and confidence. You can get a level of emotional fulfillment and sense of personal identity from full-time employment. But when you have a presence outside of a full-time job and a strong commitment to that presence, your self-worth and confidence are independent of your employment status. And that's always valuable.

It will keep you sharp. Developing a brand persona keeps you on your toes. It forces you to stay up to date with your industry and core competencies as you develop your opinions, create your content and deliver your brand message. A personal brand is one of the best ways to stay motivated and strong 

It will work your creativity muscle. Challenging yourself to define and develop your own brand is a challenging project and whenever you face a challenge, you up your level of creativity. Consistently maintaining a personal brand, whether that's content, social media, website, branded assets, etc., will force you to consistently work that creativity muscle. This will keep you focused - on top of your category and on top of your career.

How To Create Your Personal Brand

I have organized a systematic, step-by-step way to approach building your brand. As someone who has created and developed hundreds of brands, I have been a student of brand building methodology for decades. I’ve succeeded at scaling some of the most effective branding processes used by global agencies and Fortune 100 clients so they can be leveraged by an individual in building their own personal brand. Each brand and its development is a little different, but if you follow these guidelines you’ll be well on your way to having a beautiful and exciting brand presence in no time.

#1 Current State

You need to start with a really clear picture of the current state of your personal brand. It’s a little like taking an inventory that will help you understand where you’re covered and where you need to develop. You need to know where you already have a presence, so ask yourself these simple questions:

●      Do you have a robust LinkedIn profile?

●      What social media platforms are you truly active on?

●      Do you have a website?

●      Do you develop content of any kind?

●      What is the extent of your network or audience?

●      Have you employed any visual design assets that identify you?

Your answers will give you a good understanding of your current state, your starting line, which will provide context for determining what you are missing and what you need to create.

#2 Your Future State

The future state of your personal brand may be a bit foggy when you first start out, and that’s okay. Like anything else, your professional and brand goals will evolve and change over time. But if you're ever going to get there, you have to start. Ask yourself these questions:

●      What do want to be?

●      What do you want to do?

●      What do you want to accomplish?

●      Who can you help?

Capture all your answers so you can plan how you will get there. Building out your future state can be a big undertaking and is way too much to cover in this article, but just getting your initial thoughts and ideas down is the end goal of this exercise. Begin with your most obvious goals and others will show up as your brand develops.

If you are having a hard time trying to find out where you want to go or discovering your passion, What Color Is My Parachute?  is a classic book that will walk you through the many ways your career can go. You can also check out my video on how to find your passion. 

#3 Skills

You’ll want to capture the current state of the skills you have so you can assess which skills you're going to need to get to your desired professional future state. Some questions:

●      Which software applications do you know? (e.g., MS Office Suite, Photoshop, Illustrator, Premiere Pro, other industry specific applications)

●      What specific skills do you have? (e.g., finance, customer service, account management, budgeting, media planning, promotional or sales/marketing experience. The list can go on and on.)

○      “Hard” Skills? (Technical Skills, physical skills)

○      “Soft” Skills? (People skills, communication, writing, negotiation, salesmanship)

Plan which new skills you can acquire now, and which ones you’ll learn at a later time. Mastering a new software program can feel like a big task, so I suggest breaking it down. Consider taking a class from reputable platforms like like Udemy, Lynda, Skillshare, Coursera or start where most projects begin: Google it. If you are really stuck, this article from Forbes can help you work through the rough spots.

#4 Grow Your Network

You can't do everything yourself, so you want to make sure that you know who’s in your network and who can help and teach you what you need to know. Start by getting your LinkedIn connections up to date; think of everyone you work with, socialize with and even enjoy recreational hobbies with (think: your basketball league or your kid’s soccer team parents). Once you’ve reviewed your network and have begun to consolidate them into LinkedIn, look for people who can assist you in getting to your future state.

●      Who you can you bring into a mastermind group?

●      Who can be a mentor?

●      Who can help you get an introduction to your top employer pick?

●      Who already does what it is you want to be doing?

●      Who could provide you an informational interview?

Figure out what you can do for yourself, but then also, who you might need to employ, or interact with in order to help with things that aren't necessarily within your skill set.

#5 Audience Definition

Your target audience is the group of people that will be interested in hearing what you and your brand have to say. To narrow this group down, ask:

●      Who are the people that can benefit from the information you have?

●      Who will be interested in your point of view and who will benefit from your knowledge and expertise?

These people are your target audience.

Once you know who your audience is, learn where they “hang out”. Think about how and where your audience consumes information, and that's the place you want to be. For example, you may be more comfortable in Snapchat or Twitter, but if your customer watches videos, is in the blogosphere, or in an industry Facebook Community or Group that's where you want to show up. Interact, join the conversation, ask questions, solicit feedback, build relationships, provide real value for free.

#6 Get In The Right Channels

Take another look at all the social media channels you listed in your initial “Current State” audit. Why have you chosen those channels? Is it because that’s where your audience is or because that's where you're more comfortable? Examine all your channels through the lens of your audience and weed out what doesn’t match up with their preferences.

Also, consider if all your chosen brand touchpoints or channels are supportable. Most people make the mistake of trying to be everywhere. They post on Snapchat, Instagram, LinkedIn, Medium, Twitter, Pinterest and Facebook, oh, and of course a blog. They drive themselves crazy trying to develop content or interact on way too many channels. They don't go deep enough to develop relationships and conversations within the channels where their customers show up. Think about how deep you can go into each of your chosen channels. Keep your list focused, your content interesting and your interactions truly engaging.

#7 Brand Design

From logo and color palette to messaging and graphics, these are the things people commonly think of when they think about brand design. Start with a good checklist so you can mark off the items you have and begin developing which assets (that’s design speak for different parts of your brand) you need.Do you have an identity? A color palette? Have you made choices around fonts or imagery or iconography? There's a broad range of elements that you need to have for your personal brand. Take stock, do an audit of what brand assets you have, and then you'll know exactly what it is that you're missing and what you may need to develop.

Start with this free pdf: “9 Design Elements Your Brand Absolutely Positively Needs”.  It is a very thorough list that will help you take a quick and easy audit so you can move ahead with certainty.

#8 Implementation

There's a saying, “You have to plan the work and then you have to work the plan.” It is true for putting together your brand. By going through this assessment, you have developed a valuable map of where you are and where you want to go. You know what you have and what you need. You know your target audience and how to deliver your brand. You have a clear idea of how to get to the next stage in your personal brand.

You have all the information you need.

I know, it’s a lot. But ignoring it is not an option. Don't be afraid to start. Get out there. The possibilities are endless, so try not to get overwhelmed. Just take one step at a time. If you put in consistent effort, you can get there. I guarantee you it's going to be an inspiring journey. Best of all, it‘s going to create in you a strong sense of security and control over your professional life.

The first step is always the hardest, but it's also the most satisfying. Once you take it, you're going to feel a tremendous amount of self-accomplishment. So look back over this list and get started today with #1. Take your “Current State” audit and after you do, make sure you take a moment and congratulate yourself. Every step that gets you closer to your new personal brand is a job well done.

Remember; be consistent and never quit.

Out of Orbit: A Brand Named Desire

My wife Beth loves Orbit cinnamon gum. Or I should say, she loved Orbit cinnamon gum. Because Orbit cinnamon has been discontinued.

Beth is unhappy about that. If you could heard her tell it, Orbit was the best cinnamon gum that had ever been invented.

To be truthful, Orbit cinnamon is available. It’s just not available in stores. You can still buy it online. On eBay. But it’s not $1.49 like it used to be. It costs $83.00. A pack. Or just under $6.00 a stick. And that’s for sticks that are 6 months past their “use by” date.

Scarcity is a strong motivator in triggering desire. Countless website sales pages use countdown timers. “Only 12 hours before the price goes up”. In-stock numbers work, too. “Only 2 left!” You can almost hear the mouses clicking.

Wrigley, the makers of Orbit, are missing out on every marketers dream. When the pent-up desire for your product has reached the level that a single stick of gum costs $6.00, you do two things. You tell the world the story about the lengths people are going to get the best cinnamon gum ever invented, the gum that only you make.

And then you start selling it again.