First Off the Starting Line

When I was growing up a local newspaper sponsored an amateur bike race to engage the community.

At 13, I had just gotten a new Schwinn 10-speed bike which were the new thing. It was a serious move up from my Schwinn Stingray. Although I have to admit I missed the racing slick, banana seat and sissy bar.

My Dad encouraged me to put my new bike to the test and sign-up for the race. I thought, “Why not, I have a 10- speed now. It’s a piece of cake.”

The race was taking place in a hilly industrial park. There were no age groups. It was mostly adults, I was one of the few kids.

They blew the whistle. I sprinted off the starting line. I left the whole group in the dust.

Everything went great until I hit a hill at about mile 2. My legs were burning. I was sucking air.

And then one by one, over the next 3 miles, every other racer passed me by. Even the other kids.

I’d started first and finished dead last.

I suddenly realized all those other riders had one thing I didn’t have.

It’s something I carry with me to every client meeting and every project I work on today. Whether it’s branding, marketing, product development, competitive positioning or innovation.

To come in first you have to have a strategy.

Then winning is a piece of cake.

Good luck ignoring the alligator

In 1933 a German psychiatrist named Hedwig von Restorff did a study.

She presented human subjects with a list of categorically similar items, with one distinctive, isolated item on the list.

When their memory was tested about the list of items, the memory of the distinctive item as always better than the rest.

The phenomenon became known as the “Von Restorff effect”.

For example, if you have a list where one item stands out against the others, for example: desk, chair, lamp, table, rug, bed, alligator, couch, dresser, armchair.

“Alligator” will be remembered the most.

It also turned out that the effect happens when you alter things like size, shape, color, spacing, fonts and underlining.

In this case, let’s say you have a shopping list with 20 items on it including: eggs, milk, bread, apples, chicken, lettuce, onions and cheese, etc. Then you color the word “apples” with a yellow highlighter.

Almost everyone who reads the list will remember that the list had apples on it.

In trying to win in todays market, many brands focus their time and energy trying to create better products or deliver deeper functional benefits or more meaningful emotional experiences.

But the fact is - that in the war for consumer attention, the most powerful method of establishing brand recall is to be different.

Just somehow noticeably - different.

We are now all doing business in an “Attention Economy”.

So, if you can just stand out in a sea of sameness…

You win.

Wish You Were Here

Our national parks are a treasure. They are some of the most beautiful and awe inspiring places in our country.

Yosemite, Yellowstone, Zion, Grand Canyon, Arches, Sequoia, Grand Teton. The names alone spark visions of splendor in almost everyone who has visited one.

Almost everyone.

With more and more people’s travel limited by Covid - our national parks are experiencing massive surges in visitor volume.

Now, if I know one thing about marketing, it’s that people write more product reviews when they hated something than when they loved it.

When people love something, the last thing they usually think about doing is going back and a writing a glowing review. They’re too busy being happy.

But, when people didn’t have such a great experience, the chances are pretty good they will look for a way to vent their displeasure.

Here are some reviews from our national park websites:

Sequoia National Park: “Terrible. There are bugs - and they will bite you on the face.”

Grand Teton National Park: “All I saw was a lake, some mountains and some trees. That’s it.”

Yosemite: “Trees block the view and there are too many rocks.”

…and my personal favorite:

Grand Canyon National Park: “A hole. A very, very large hole.”

So if you - or your clients - are getting some rough reviews or less than glowing comments on your content, products or services, take heart:

There are many, many more people who loved it than will ever make the time to write about how happy it made them.

You Think it’s a Mistake but it’s Actually Perfect

At the beginning of my entrepreneurial journey perfection was my goal.

I wanted to create perfect logos and websites. Upload perfect videos. Publish perfect blog posts. Send perfect emails.

But it was paralyzing.

And because of that, nothing was getting done.

Five years ago this month, when my finger was finally hovering over the “send” button for the very first issue of this newsletter, I was sweating.

What if I made some grammatical error? What if one of the links goes to the wrong page?

What if something is inaccurate and makes someone, somewhere, somehow irritated at me?

But it turns out I had it wrong all.

Since the 16th century, the Japanese have practiced an aesthetic concept that they call “Wabi-sabi”. It celebrates the slightly flawed, the not-quite symmetrical, the unrefined.

It can be seen in pottery with rough uneven edges or intentional chips, in architecture with off-center roofs, in the patchwork robes worn by Buddhist monks.

It embraces the idea is that imperfections are where the beauty lies.

That the true value resides in the flaws.

We should all remember Wabi-sabi when we go about our marketing work, design work, project work, our conversations with clients.

Because perfection isn’t the goal, it’s the enemy.

It’s the imperfections that make us relatable, interesting and authentic.

And they also help us get things done.

Shedding Some Light

There’s a star at the very tip of the handle of The Little Dipper.

Its astronomical name is Polaris. But, we call it The North Star.

The North Star sheds a lot of light. In fact, it’s 4000 times brighter than our sun.

The really cool thing is that when you look at it, the light you are seeing was actually generated in 1587.

Its light has traveled for 434 years to reach us.

To fill us with wonder and to help travelers navigate.

When I was reading about the North Star I was reminded of a video I did 4 years ago called “9 Things Your Brand Design Must Have”.

When I shared that video on YouTube I didn’t really know what would happen.

I just posted it and hoped it would help someone.

Time passed...

Then someone watched it. Then another and another.

Now, 4 years later it has 382,000 views. And it still gets about 7,000 views a month.

That video sheds light on a topic that has helped a lot of people navigate brand design.

As marketers and creatives we do this stuff all the time.

We produce creative work, content, media, share valuable information. Then we post it out there in cyberspace.

We don’t know who it’s going to help. Or when it will reach them.

But we have to remember that providing value takes time.

And that it will continue to shed light for years to come.

The Wrong Ingredients

There is a marina in Lahaina, a small town on the western coast of Maui, Hawaii and it's home to one of the best scuba diving sites on the island, Mala Wharf.

Mala Wharf is a collapsed pier that extends hundreds of feet into the marina. The submerged slabs and pillars of concrete create an artificial reef teeming with tropical fish, eels, rays, lobster and octopus.

The wharf didn’t collapse with age. It didn’t collapse because of a hurricane or some natural disaster. The wharf’s demise was the result of a bad recipe.

You see, when you make concrete with fresh water the material essentially becomes stone and will last for decades.

But when you cut corners and use salt water instead, the concrete seems OK for a few years, but then it begins to crumble.

Unfortunately, they used the salt water recipe for Mala Wharf.

After the wharf collapsed it was going to be far too expensive to clean it up. So they just left it there - and let the marine life take over.

Building a successful brand is like building something out of concrete.

You need to use the right recipe.

You need a solid brand strategy, a stunning brand design and to create an impeccable brand experience.

If you cut corners, before you know it things will start to crumble and cleaning up the mess gets expensive fast.

But if you use the right ingredients and a proven recipe, that brand will last for decades.

Create Your Wonder Wall

A couple years ago they made an amazing discovery in the Colombian Amazon. They call it Serranía La Lindosa.

It’s an 8-mile-long rock wall. A “canvas” completely covered with ice age drawings of mastodons, giant sloths, geometric designs, human figures in hunting scenes and nurturing plants and trees.

The ochre pigment has lasted for over 12,000 years telling the story of the indigenous people who painted it.

Now let’s be clear...

These people didn’t paint an 8-mile mural in a day.

It started with a single drawing. Then the first tiny scene. Then, over hundreds of years it became a vast panorama of images crowded together, mile after mile.

But what if they’d decided after the first mile that it was enough. That it had all been said. The wall was already so crowded. Who would see their pictures? Why bother adding to it?

We’re glad now that they resisted that impulse.

The stories they used to document, to educate and even possibly to entertain, are still informing us now.

Fast forwarding to today. Many of us are creating content to communicate, to build authority, to make our presence known.

We need to take a lesson from these Amazonians.

Don’t be intimidated by the vast crowded canvas of the internet.

Don’t think that your story is just adding to the noise.

Make your mark. Build upon it. Invest time, effort and intellectual capital.

Build a body of work that speaks for you. That works to tell your story.

You Need a Megaphone

You wouldn’t think tree crickets have a lot to do with marketing, but they do.

You see, female tree crickets like two things in their mates: size and loudness. If you’re big male tree cricket with a really loud song, you’ve got it made. You get all the attention.

But the curious thing is there are a lot of smaller, quieter male tree crickets out there too. You’d think that their stature would have doomed them in the cricket gene pool long ago.

But if you thought that, you’d be wrong.

That’s because these smaller dudes figured out that if you find a cone-shaped leaf, chew a hole in it, stick your body through and sing your cricket song it’s like using a big-ass megaphone.

In fact, scientists have recorded song volume increases of up to 3x.

Which tends to get the attention of their target audience.

So if you’re a small player and you can’t compete with the marketing the big guys are doing what can you do?

You just take a lesson from the crickets. You find the right amplifier.

The good news is that there are plenty to choose from: LinkedIn, Twitter, Clubhouse, Instagram stories, YouTube.

Megaphones just waiting to make you seem bigger and sound louder than you actually are.

You just have to chew a hole and start singing your song.

14 Trends in Graphic Design for 2021

I want to share with you 14 trends that I've seen in graphic design moving into 2021 that are exhibiting themselves in the marketplace. 

The thing you want to remember about trends is that trends aren't seeing into the future, they're not some sort of crystal ball. They are movements in design that have gained enough traction and enough usage to actually be recognized as something that is “trending”.

Trends aren't always brand new, in fact, very little has never been done before. I recommend you use trends to stay inspired, take them and make them your own. Take them to a different place in your creative work, or you can consciously react completely against them if that's what you choose to do. But knowing what is trending is critical either way.

#1: A.I. Design

Everything you're going to see on this slide was actually designed by a computer. This is machine learning. This is artificial intelligence designed, created by computers. Now it's not great design, but it's important because even though it's clunky and it's primitive, so was Microsoft Paint back in the day, so were the first Macintosh's right. It will only get better. It will only get more sophisticated over time. Yes, these look kind of surreal and deconstructivist, but they are something that you have to pay attention to.

#2 Electric Fade

Electric Fade has been around for a while, but it just keeps getting deeper. Electric Fade is characterized by electric turquoise and cyans and purples and magentas, being used in curvilinear blends. It's being used in tech and in sportswear and in print and in environments, it's even being used in political ads. Two of the graphics on the right side of this slide are from the Biden-Harris campaign. It used to be really cutting edge, but now in many ways it's going much more mainstream. This is a classic definition of a trend. It is something that's been around for a little while and gaining momentum and used to be a little low on guard, but now it's definitely getting mass usage.

#3 Environ-mental

This is topography that's being used in physical environments. It's used in wayfinding and interior design, art installations, retail stores, and museum display. These are single letters or blocks of text or numbers that are much like a trend that's going to come later in this presentation called singularity. It's stacked topography, it's often in all caps. Often it's wrapping around three-dimensional objects or surfaces or around corners. And it uses elements of force perspective, that's optical illusions that are making elements feel closer or farther away than they are now.

#4 Figure isolation 

These are human figures where the background has been removed and they've been placed on open, airy, or blank environments. This creates a juxtaposition between the 3D of the figure and the flatness of the design element's colors and texts that surround them. There are graphic elements, texts, shapes wrapping around through and over the figures. This gives it the design of focal point or an anchor to these more abstract elements. The figure kind of grounds in the abstract composition in reality, and it gives the eye a place to rest and orient itself in terms of the picture plane.

#5 Redline

Red line is characterized by red, black, and white compositions. Red, black, and white are one of the most striking color combinations. It's an emotional spectrum. Color red is angry and powerful environment. In fact, when psychiatric patients are given colors to work with in art therapy, red and black always run out first. This color combination is often used with black and white photography, and it shows up in outdoor advertising, active wear apparel, print, packaging, transportation, and even retail. There's almost no way to go wrong with black, white, and red.

#6 Sliver of Light

Sliver of light isn't as much of a trend as it is a graphic technique to draw the eye into a composition. It's mainly used in illustration and text layouts where the illustration is the primary storytelling device. It's characterized by a Ray of light that acts as a visual pathway to pull the eye into the composition. It's often used with a human figure as the focal point of that light. It's used in things like movie posters and book covers and editorial illustration, and it really creates an intense sense of drama and mystery in the composition.

#7 Architext

This trend is characterized by text blocks that are used as the main design elements. They're used as whimsical shapes, circles, curves, asymmetrical building blocks. These can be paired with photography and illustration, but generally text is the primary focus. Headlines and subheads can sometimes be put at right angles to each other. In this trend, the legibility or the ability to navigate the reading order of these paragraphs is of very little importance. This trend is arty, it's pretentious, and in it topography becomes the main design element in and of itself.

#8 Decontextualize

This trend is characterized by topography in a state of mid destruction. It's traditional elements of designs, topography, graphics, photos, shapes, and elements that are put into a kind of a visual blender. The result is abstract design, design for design's sake. It's used in design publications, in the music industry, in print and magazine work, and in event announcement posters. It's reminiscent of David Carson and Raygun magazine. It breaks all of the rules of design, graphic design that skirts the edges of fine art. Communication in this trend is of very little importance at all.

#9 Bright Geo

This trend is very similar to the Geo Max trend of last year, except the difference lies in the icon and the block shapes. It's characterized by Tetris-like building block shapes that are bisected and quartered circles, simple color palettes of reds, blues, oranges, and greens, also muted tones of gray, and they're all grounded in black or dark navy. Bright Geo is used in brand ID systems and web icons and editorial. It's even used in Google's G Suite icons. It's usually used in flat color compositions only, but it can be used in combination with photography and natural textural elements.

#10 It's All a Blur 

One of my favorite trends for 2021, It's All a Blur is a very popular trend and it's characterized by kind of an overlaid scrim of plastic or Mylar or just elements that are plain out of focus. We're seeing it everywhere, it's in video media, in animation, in signage, in editorial, in print. It's being used with figurative elements, typography, numerals, photography, and it creates a depth, a sense of mystery. It sparks curiosity and creates a level of visual movement that brings a real level of interest to a flat graphic picture plane.

#11 Chiseled Type

Chiseled Type is retro typography that's really historically anchored in the sign painting industry. It's a subset of the Sign Painters trend from my 2020 Graphic Design Trend video on YouTube. It's been adopted by art, graffiti, street culture, tattoo culture, and modern sign painters. This trend is characterized by fonts that are crafted to look 3D, as if they were carved out of or into stone or wood. Type designers have really adopted this style and are putting really interesting new twists on it. Single letter forms take on a monolithic life of their own and really become sculptures in their own right.

#12 Singularity

Singularity is characterized by composition that uses a single letter or number or a symbol as the main abstract anchor of the composition. It's a celebration of the abstract beauty of a single letter or number and its forms and shapes. It's often dramatically cropped and often used as an abstract element to wrap text around or intertwined with other forms, or it can be treated texturally in brushstrokes or in patterns. It's being used everywhere from editorial print to packaging, to illustration, and promotional posters.

#13 Wavy Gravy

Wavy Gravy is an offshoot of a trend from my 2019 Graphic Design Trend video on YouTube that I called Warp Speed. In this trend, topography is warped to create a wave shape. Sometimes they're regular waves, like an optical illusion to impede legibility of the text. Sometimes it's visually faithful to the text, but it's printed like it's on a waving fabric, like a flag or a banner. It's often used in black and white, but not exclusively. It's used mainly in print, and animation, and posters.

#14 Bee Yellow

Pantone announced its Colors for 2021. The colors are Illuminating Yellow and Ultimate Gray. This is not a graphic design trend in and of itself, it's really more like a dominant color story trend of yellow, black, white, and an injection of gray. I feel it's a psychological reaction against the difficult year that we've had in 2020 with the political upheaval and the Covid-19 pandemic, all of our financial struggles and the negativity overall in the world. It's kind of forecasting or encouraging a brighter outlook for 2021 and it's already being heavily adopted and used everywhere. It's showing up in product design and web design, sports apparel, editorial, print, the financial industry, promotional marketing, travel, and even entertainment.

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