7 Ways To Get More Brand Awareness Right Now
When your brand is recognized it means you’ve done a great job of creating a shortcut in people’s brains That shortcut is called brand awareness, and it’s what drives clients right to your door when they have a problem you can solve.
Building a brand has three important stages: being recognized, remembered, and revered. This article is going to cover the first of the three stages.
When your brand is recognized it means you’ve done a great job of creating a shortcut in people’s brains That shortcut is called brand awareness, and it’s what drives clients right to your door when they have a problem you can solve.
Brand awareness side-steps the need to explain your brand values or mission; your branding is so effective that people are already familiar with you and how you stand apart from your competitors. Potential clients know what you do and how you can help as soon as they see your logo, hear your company name, or see your brand colors.
Brand awareness can always be increased with a few simple yet effective strategies. Here are my 7 trusted methods for building brand awareness:
Number 1: Partner with Other Brands. It's beneficial to establish partnerships with other brands, especially when you're starting out. It’s mutually beneficial to expose your audiences to each other’s work, and you're both growing your audience.
Mature brands partner too, and for the same reason: it adds value to customers’ lives. Some examples of this are Red Bull and GoPro, Apple and Mastercard, Pottery Barn and Williams Sonoma, and Spotify and Starbucks.
“Partnerships are definitely very important,” says Adidas Originals’ global director of digital and retail marketing, Swave Szymczyk. “As long as they are not only strategic but also reflect who we are as a brand and what we believe in, it really drives authenticity.
“You can talk about who you are as a brand all day long but having those partnerships to authenticate that message is really critical for every brand.” ‘(marketingweek.com)
You can partner with other like-minded brands to co-publish blog posts or articles, create videos or do podcast interviews. Share space in a trade show booth, or at a special event to add value to each others’ audience. Great partnerships add rocket fuel to your brand recognition and create terrific allies for your growth.
Number 2: Guest Post. While most people think big and want to pen an article for Huffington post right away, that probably won’t happen. But if you start small and build credibility over time, you will get the chance to write for larger and larger publications. Start by researching brands that have similar audiences and then create some outlines for original, juicy content you know the publication’s audience will love.
Pitch your content via email - your pitches will go easily if you’ve done your research well. Include a sample headline of the type of content you would write or links to previous content that you've written for other brands or for your blog. Keep your pitch brief and be very clear. Because editors get dozens of pitch emails a day and make decisions in a matter of seconds, you need to put your best foot forward.
Number 3: Social Heft. Create brand recognition like a social media ninja. This is done by frequently developing shareable content like:
Graphics
Infographics(see #4)
Quotes
Memes
Videos
Guides
Lists
According to vennage.com, original graphics are far more engaging than stock photos, memes, videos, and charts, so create your own visuals as often as you can.
Focus on hot topics in the industry and always ask people to share your content - they won't share unless you ask. There are other well-known triggers to getting people to share your content, and you should explore them all to see which works best for your brand.
“See” your audience and engage with them. Once you’ve got the hot content, links, and shares, you have to engage by answering comments, asking questions, celebrating their good news, and giving advice if needed.
Number 4: Infographics. They are so powerful, I had to reserve a spot only for them. Everyone loves infographics. They are easy to digest and you don’t need to be an expert in the field to get value from them. 90% of the information that's transmitted to the human brain is transmitted visually, and we process images 60,000 times faster than we process text (news.mit.edu). Visual representations of information are easier and faster to internalize. The added plus is, they’re also entertaining.
You can repurpose articles, blogs, statistics, processes, strategies, and plans into infographics. Anyone can do it. Free services that make it easy to create infographics are Visme, Venngage, Canva, and Piktochart.
Your infographics should promote the type of work that you do, showcase your innovative ideas and display the resources and data that would be helpful to your potential customers. Push it out to the category of business that you help.
Be sure to brand all your infographics. A common mistake is to omit your branding, which means you won’t get credit for your brilliant content. Include your logo, URL and contact information to increase brand awareness.
Number 5: Publish or Perish. Publishing content is probably one of the best ways to increase brand awareness because it's shareable and evergreen. Be sure that you get the most out of your hard work and repurpose your content across a range of platforms. For example, by writing an article and turning it into a podcast or a video, you can leverage the different ways people prefer to consume content
Publishing also increases your credibility, establishes you as a thought leader, and promotes your industry expertise. Publishing gives you a platform to champion trends and innovations, and allows you to easily share valuable resources like apps, services, and tutorials.
Number 6: Leverage Friend Referrals. People are much more apt to follow recommendations from a friend than they would from any kind of brand advertising. My good friend and founder of Youpreneur.com, Chris Ducker, calls this P2P, or people-to-people marketing.
There's a geometric progression of growth in asking for friend referrals. For instance, if you have a tribe of 10 people and you ask them to share the good word about your work with four of their friends, suddenly, you've turned that into 40 brand impressions. That’s a fantastic way to land very trusting, yet inexpensive leads.
P2P marketing needs to be done in a very open and honest way that makes it easy for people to refer you. Create valuable content like a “How-To” guide or “Top 5 Features of Top-Performing Websites,” for your friends to share with their friends and colleagues.
Dropbox used P2P when they were starting out. They offered free disk space to anybody who recommended them to a friend. They gave 500 megabytes of disk space, capping it at 16 gigabytes. While that’s a huge giveaway, their referrals grew by 60% and they doubled their users every three months for some time.
Some irresistible incentives you can try include:
Downloadable resource lists
Checklist
Guides
Common mistake list (don’t forget the fixes!)
You can even use your lead magnet as an incentive.
When asking for referrals, be brave and go beyond close friends. Ask your audience to share your incentive with a network connection and see how much exponential growth you can create for your brand awareness. A bold move here could pay off handsomely.
Number 7: Use consistent visual and verbal branding. Consistency is probably the most important thing you can do to increase brand awareness. Logo, colors, fonts, imagery, layout, photography style, and thumbnails need to be aligned. It helps you with the 3 R’s: being recognized, remembered and revered.
Brand equity is achieved in steps and it all begins with awareness. You must be recognized before you can be remembered. Once you're remembered, and you deliver real value with your brand over time you're on your way to being revered. And being revered is the gold standard of any brand.
Break Your Own Rules
We all can get stuck in a rut. Using the same old visual language over and over. But if you want to turn heads, if you want to make an impression, sometimes you have to break even your own rules.
Fem Hy is what the CPG industry calls products in the feminine hygiene category.
These products use a strict visual “language” in the packaging. All white and pastels. Flowers and daises. Sparkles and sprites.
Why do package designers use that language? Because white and pastels communicate “clean and fresh”, what women want in these products. Consumers expect to see that on Fem Hy packaging.
Kotex owns the feminine hygiene aisle. Hell, they created that language. But when they were about to launch a new product they were confronted with a challenge. How were they going to stand out when everyone is using the same “language”?
Not only stand out from their competitors, how would they stand out from themselves?
The answer? Black. Kotex shocked the Fem-Hy world by creating a line of products packed in predominantly black packaging. Sure, they had a few bits of color and spritely shapes on the pack, but it was still black. Black in an aisle of white.
Let’s just say it stood out.
We all can get stuck in a rut. Using the same old visual language over and over. But if you want to turn heads, if you want to make an impression, sometimes you have to break even your own rules.
Yes, you need to stand out from the competition, but you may also need to stand out from yourself.
Are You Adrift?
When we build a business, we set off expecting fair winds to guide us to lands of plenty. But the sea of competition is cruel. Brands can break, strategies can wear thin. Marketing holes need to be plugged, opportunities can pass us by.
I’ve read Adrift, by Steven Callahan six times. In 1981, Callahan survived 76 days alone at sea in a six foot inflatable raft after his 21’ sloop was struck by a whale and sank in the middle of the Atlantic.
Before it sank, Steven was able to retrieve a few survival supplies including a small spear gun and a second-hand solar still that produced fresh water from condensation.
But in the brutal sun the solar still deteriorated to bits. The spear gun broke. He accidentally punctured his raft and spent days rigging a plug to keep it inflated. Nine ships passed him by, oblivious to his flares and signals.
I think what lead me to read Adrift six times is Steve’s persistence. When he was hit with a problem, he got busy. Failure was truly not an option. He survived because he just would not give up.
When we build a business, we set off expecting fair winds to guide us to lands of plenty. But the sea of competition is cruel. Brands can break, strategies can wear thin. Marketing holes need to be plugged, opportunities can pass us by.
But we must be persistent. Determined to survive. When adversity strikes, get busy. Because giving up is not an option.
The Un-Instagrammable
When you are creating a brand, you look for the iconic. The memorable. The indelible. The unique. The un-Instagrammable.
I went on a short trip to a place called Neahtawanta near Traverse City, Michigan last week. It’s a small private enclave of cottages that dates back to the 1890’s. I spent summers there when I was growing up. It holds a lot of fond memories for me.
In “Neah” there is a wooden pavilion on the beach where families gather to cook out, have cocktails and watch the sunset. For over 50 years there was a scrawny evergreen tree that grew at the edge of the water. It had a distinct asymmetrical shape. Like a larger version of Charlie Brown’s Christmas tree. Not your Instagrammable type of a tree.
But it stood out from thousands of other trees in its character, its shape, its sheer tenacity to weather the brutal Michigan winters on the shore of the lake over the decades.
This year, one of the association members decided to design a logo for Neah that she could print and embroider on T-shirts and hats for the other cottage owners and she needed an icon.
This one little tree said “Neah” better than anything else.
When you are creating a brand, you look for the iconic. The memorable. The indelible. The unique.
The un-Instagrammable.
Lead Magnets That Deliver: A Quick Guide To Growing Your Email List With Content
Once you get started with leveraging lead magnets, you‘ll see how easy it is to attract qualified, interested leads to your email list. You’ll be delivering great value to your audience, which is a solid start to the relationship.
Email marketing is an undeniably powerful marketing tool. Studies show that “email is the third most influential source of information for B2B audiences, behind only colleague recommendations and industry-specific thought leaders,” according to Wordstream.com. In the B2C world, ”Consumers who purchase products through email spend 138% more than those that don’t receive email offers.” Wordstream reports that 77% of people prefer to get permission-based promotional messages via email (versus direct mail, text, phone, or social media). Connecting with your audience through email is preferable and effective. You cannot deny it.
The reason it is so effective is because people have given you permission to market to them, which is unheard of in any other marketing channel. Most marketing comes to you in the form of advertising; online, television, print or outdoor advertising, and you have no control over when or where the ads are served. The media channels choose that.
Email marketing is different because people have signed up to hear from you. They have entrusted you with their email address which is one of the highest forms of trust today. Sharing an email address says, “I trust you to give me information I need, and that you won’t pester me by contacting me too often or with news I don’t care about.”
The best thing about email marketing (or permission-based marketing) is that the customer is in control of the relationship. The customer can decide when to stop receiving your emails - they can break up with you if you don’t serve them well. They are in the driver’s seat, but they are also qualified, highly interested in what you are doing and very likely to listen to what you are saying. Think about how your business would dramatically change if you had 5,000 or more subscribers attentively listening to your every word. You’d be unstoppable.
But what if you don’t have a large email list or what if your list is not chock-full of engaged, ready-to-buy subscribers? How do you get people to sign up?
You ask people to “trade.” The item you trade for an email address is a bit of content called a lead magnet or an opt-in magnet, which can take many forms. It’s usually a digital file; it can be an ebook, checklist, guide, report, resource list, or even access to a quick video training course.
When a prospect clicks to download the lead magnet, they have to enter in an email address in exchange. It's a reciprocal agreement; they're getting something of value and you're getting something of value. So this even trade kicks off a relationship based on mutual trust.
One of the most common forms of lead magnets is an ebook. Ebooks are inexpensive to create because there is no physical production involved. All it takes is some time, energy and a bit of brain power to pull one together.
Ebooks don't have to be a monumental project. They could be a mini-ebook, a two or three-page pamphlet. As long as it is valuable to your viewers and visitors, it will make a great lead magnet.
If your ebook is not based on current news or events it will have a longer shelf life so it is best to focus on content that is “evergreen”. You can offer a single ebook for an extended period or create variety by rotating through multiple ebooks as you continue to develop more. Before you know it, you will have a valuable library of evergreen email list-growing content.
You don't necessarily have to produce original content specifically for your opt-in magnet. Think about how you can repurpose other content of yours and deliver it in a way that is helpful for your potential customers. If you have videos or podcasts piling up, transcribe them into written form and offer that as an opt-in magnet (rev.com is a terrific transcription service, as are descript.com and temi.com. YouTube offers a free transcription service for videos on its site). Even if the viewer has seen the video or heard the podcast you’ve transcribed, offering it up in a different form may be of true value to them.
If you write blog posts or articles you can offer those in a different format, expand on them, or bundle them together as an ebook for your lead magnet. Prospects may not have come across your writing where you originally posted it, so offering it in another format will expose them to that information and provide value that they wouldn't have otherwise received.
You can also include additional promotional information about your products or services in your lead magnets. An incentive to buy sooner, offering add-on services, or free shipping offers can be very effective in a lead magnet.
Key Elements of a Lead Magnet
Title Tells All
The title must be really enticing, motivating viewers to have to know more. Spend some time researching which titles tend to be successful in your industry and try to create something that will draw people's attention.
Present Your Best
After you’ve piqued their curiosity, you have to deliver the goods. Make sure that you're not disappointing your readers. Remember, they are giving you their email address, so you want to make sure you're delivering top-notch information to them.
To ensure you are delivering the best, make sure that your piece has:
● A design that reflects your brand
● High technical quality
● High factual quality
● Good structure, flow and is well-written, in your brand voice
● A call-to-action, it can be subtle, but it should be in there
Hire a copywriter to help you write or refine your piece, or if you can’t afford that, enlist an editor to make sure your work is free of grammatical and spelling errors. At a minimum, run it through free grammar and spelling checking software like Grammarly or Hemmingway.
Be A Trusted Resource
Deliver value early in the piece and you will get the attention you deserve. Starting with a strong assertion makes people take notice. Don't spend 5 or 10 pages leading up to the “big idea.” Give them value early.
Promoting your Lead Magnet
One of the best ways to promote your lead magnet is on social media. Include links and teasers in your Twitter and Facebook and Instagram posts. Use Bitly or TinyURL to create a nondescript link to your downloadable content. It’s a great idea to put links in your email signature and rotate the magnet you’re offering, so virtually every person that you send an email to gets access to a piece of valuable content.
You can also promote your lead magnet through a pop-up on your website. Everyone hates pop-ups, (I hate pop-ups too) but they work really, really well. About 75% of my email sign-ups come through the pop-up on my website. You really can’t argue with that kind of efficacy.
Lastly, ask people to help you promote your opt-in. Ask people to share the link to your content - you’ll find that people want to help and if they do, you should do the same for them. Use this opportunity to create a great network of content-sharing professionals.
Once you get started with leveraging lead magnets, you‘ll see how easy it is to attract qualified, interested leads to your email list. You’ll be delivering great value to your audience, which is a solid start to the relationship. As long as you respect their time and attention, you are fostering a mutually beneficial partnership that will build your business and cultivate a tribe of brand devotees.
Brand Yourself Or Die: 8 Steps To Career Longevity
Remember when you could land a job and camp out at the same desk for 15 or 20 years? Those days are not just fading, they’re long gone.
Remember when you could land a job and camp out at the same desk for 15 or 20 years? Those days are not just fading, they’re gone. People are getting more freedom and flexibility in their lives by giving up the serial desk job and working remotely for many different companies at one time. Apps like Uber, TaskRabbit, Fiverr and hundreds of others are redefining how we work. New technology is changing our economy and the way we are doing business. Adapt or die.
Ok, “adapt or die” may be a little strong, but the truth is that we are moving from an era of full-time employment into an era of independent contractors. It has been happening gradually, so you may not have noticed it at all, but it is in full swing:
● In 2006, independent and contingent workers—contractors, temps, and the self-employed—stood at 42.6 million, or about 30% of the workforce. That’s more than 60 million people. (The last time the government counted contingent workers was in 2006, so updated numbers are not available)
● According to a 2014 study commissioned by the Freelancers Union, 53 million Americans are independent workers -- about 34 percent of the total workforce. This number is expected to balloon to 50 percent by 2020.
A Personal Brand: Your Job Insurance Policy
Even if you are a full-time employee and have great job security, the way people perceive your work is changing as a result of this macro-socio-economic shift. More and more companies are divesting themselves of full-time employees because of the high benefits cost. It gives them more flexibility, but it gives the freelancer or contract worker less security. So controlling your career trajectory is more critical now than ever before.
The professional climate is increasingly unstable even compared to a just few decades ago. Now, in the marketing world, when agencies lose a client there are layoffs. When a company takes a downward turn, there are layoffs. An acquisition? A restructuring? Layoffs. Corporate unpredictability means you can’t be overly dependent on your employer for your personal identity or for managing your career. Having a personal branded presence that's strong and independent of an employer is really preparation for the inevitable. It will assure your survival and success in your career, whether that’s working for another company, agency or brand, or whether it's developing an independent freelance or consulting career.
Job? No Job? A Personal Brand Can Help
Developing a personal brand will help you take control of your own destiny.
Branding is a shortcut for people to get to know who you are, what you do well, and how you can help them. Since you can’t tell everyone everything about yourself, a brand does the hard work of getting your main points across. For example, we know that Tim Ferriss celebrates high performance, Ira Glass likes compelling stories, and Rachel Ray is all about kitchen confidence, all from their own personal branding. We don’t know those people personally, but we do know a good deal about them because of their personal brands.
If you have a full-time job, a personal branding presence shows your expertise in your field. It demonstrates to others that you are up to date on your industry, category, and career. It also has the added benefit of lending you more credibility in the job that you already have.
If you don’t have a job or are a contract worker, a personal brand will make you more attractive to recruiters or your next employer. LinkedIn, social profiles, and maybe even a YouTube channel will help demonstrate your skill. Developing content and writing articles about your work and industry will elevate you in search results and therefore easier for recruiters and potential employers to find. It will also make you desirable to an employer looking for the top talent in their industry because your brand is connecting the dots; broadcasting your expertise so they can easily understand how you can help solve their problems. The critical thinking you do about what you stand for and the independent actions you take affect how you show up in the professional world. It’s hard work, but it pays off.
While working on your personal brand, I guarantee you will encounter many ah-ha moments. These are moments of understanding about your own professional (and sometimes personal) development. Developing and maintaining your personal brand will help you discern which skills you have and those you may need to learn.
As you develop your professional profile, for example, you may see holes in your skillset, or an uneven distribution of knowledge in one area. You will want to address these so you can truly stand out among your peers. You may need additional skills and may want to go to more conferences or make more network connections. But also in these ah-ha moments you may happily realize you have even more experience to leverage than you thought.
Fear is OK
You may be thinking, "I'm afraid. I'm afraid of putting myself out there. Self-promotion was never my thing. Plus, it's a lot of work. What are people going to think of me? What's my employer going to think of me?"
You are probably overthinking it.
These are all legitimate fears that everyone has before they begin. In reality, your employer probably won’t even notice. You may be surprised to find that your friends or your peers are not going to really care that much either. In fact, you're doing it for yourself. Your investment in your professional development shows a level of strength and interest in yourself and your career that I like to think of as professional self-care. Your friends, peers, and colleagues are more likely want to emulate you than criticize you.
Developing a Personal Brand is a Sign of Strength and Independence
Your personal brand is going to show that you have a life outside of your corporate umbrella and your employer will be less apt to take you for granted or feel that they have a controlling degree of leverage over you.
Fear sneaks up on you in unexpected ways when doing important work like this, especially in the form of excuses. One of the most common excuses? “I’m too (insert: old/young) to create a brand.”
I can guarantee you never are too old to start creating your personal brand. I began developing my own personal brand in 2014. Before that, I had lived entirely under agency and corporate umbrellas and had only a LinkedIn page and a meager personal portfolio site. Now, I have a 14k person email list, publish an industry-recognized newsletter, written over 80 articles and have a YouTube channel with 150 videos and 170k subscribers. Going deeper into my brand development has reaped incredible benefits for my business. Over 60% of my new business for my agency comes exclusively from my personally branded content marketing.
Fear is natural, but don’t let it stop you from enhancing your career and stopping short of success.
Freedom is Inevitable
I like to reframe it and characterize fear as harness-able energy you can use to break through to the next level. You’ll find that your success is greatly enhanced by your ability to view fear in that way. The benefits of facing your fears, putting a stake in the ground and declaring your value are both subtle and profound. Here are just a few benefits that I think are important:
You will feel less physiologically enslaved. Having a personal brand that's independent of a job will make you feel freer so if job insecurity occurs down the line, you won’t feel like you are totally exposed and are taken by surprise without any idea of what to do next. You'll be more apt to feel that you have more control over your life and that you can more easily architect your next steps.
You’ll have more self-worth and confidence. You can get a level of emotional fulfillment and sense of personal identity from full-time employment. But when you have a presence outside of a full-time job and a strong commitment to that presence, your self-worth and confidence are independent of your employment status. And that's always valuable.
It will keep you sharp. Developing a brand persona keeps you on your toes. It forces you to stay up to date with your industry and core competencies as you develop your opinions, create your content and deliver your brand message. A personal brand is one of the best ways to stay motivated and strong
It will work your creativity muscle. Challenging yourself to define and develop your own brand is a challenging project and whenever you face a challenge, you up your level of creativity. Consistently maintaining a personal brand, whether that's content, social media, website, branded assets, etc., will force you to consistently work that creativity muscle. This will keep you focused - on top of your category and on top of your career.
How To Create Your Personal Brand
I have organized a systematic, step-by-step way to approach building your brand. As someone who has created and developed hundreds of brands, I have been a student of brand building methodology for decades. I’ve succeeded at scaling some of the most effective branding processes used by global agencies and Fortune 100 clients so they can be leveraged by an individual in building their own personal brand. Each brand and its development is a little different, but if you follow these guidelines you’ll be well on your way to having a beautiful and exciting brand presence in no time.
#1 Current State
You need to start with a really clear picture of the current state of your personal brand. It’s a little like taking an inventory that will help you understand where you’re covered and where you need to develop. You need to know where you already have a presence, so ask yourself these simple questions:
● Do you have a robust LinkedIn profile?
● What social media platforms are you truly active on?
● Do you have a website?
● Do you develop content of any kind?
● What is the extent of your network or audience?
● Have you employed any visual design assets that identify you?
Your answers will give you a good understanding of your current state, your starting line, which will provide context for determining what you are missing and what you need to create.
#2 Your Future State
The future state of your personal brand may be a bit foggy when you first start out, and that’s okay. Like anything else, your professional and brand goals will evolve and change over time. But if you're ever going to get there, you have to start. Ask yourself these questions:
● What do want to be?
● What do you want to do?
● What do you want to accomplish?
● Who can you help?
Capture all your answers so you can plan how you will get there. Building out your future state can be a big undertaking and is way too much to cover in this article, but just getting your initial thoughts and ideas down is the end goal of this exercise. Begin with your most obvious goals and others will show up as your brand develops.
If you are having a hard time trying to find out where you want to go or discovering your passion, What Color Is My Parachute? is a classic book that will walk you through the many ways your career can go. You can also check out my video on how to find your passion.
#3 Skills
You’ll want to capture the current state of the skills you have so you can assess which skills you're going to need to get to your desired professional future state. Some questions:
● Which software applications do you know? (e.g., MS Office Suite, Photoshop, Illustrator, Premiere Pro, other industry specific applications)
● What specific skills do you have? (e.g., finance, customer service, account management, budgeting, media planning, promotional or sales/marketing experience. The list can go on and on.)
○ “Hard” Skills? (Technical Skills, physical skills)
○ “Soft” Skills? (People skills, communication, writing, negotiation, salesmanship)
Plan which new skills you can acquire now, and which ones you’ll learn at a later time. Mastering a new software program can feel like a big task, so I suggest breaking it down. Consider taking a class from reputable platforms like like Udemy, Lynda, Skillshare, Coursera or start where most projects begin: Google it. If you are really stuck, this article from Forbes can help you work through the rough spots.
#4 Grow Your Network
You can't do everything yourself, so you want to make sure that you know who’s in your network and who can help and teach you what you need to know. Start by getting your LinkedIn connections up to date; think of everyone you work with, socialize with and even enjoy recreational hobbies with (think: your basketball league or your kid’s soccer team parents). Once you’ve reviewed your network and have begun to consolidate them into LinkedIn, look for people who can assist you in getting to your future state.
● Who you can you bring into a mastermind group?
● Who can be a mentor?
● Who can help you get an introduction to your top employer pick?
● Who already does what it is you want to be doing?
● Who could provide you an informational interview?
Figure out what you can do for yourself, but then also, who you might need to employ, or interact with in order to help with things that aren't necessarily within your skill set.
#5 Audience Definition
Your target audience is the group of people that will be interested in hearing what you and your brand have to say. To narrow this group down, ask:
● Who are the people that can benefit from the information you have?
● Who will be interested in your point of view and who will benefit from your knowledge and expertise?
These people are your target audience.
Once you know who your audience is, learn where they “hang out”. Think about how and where your audience consumes information, and that's the place you want to be. For example, you may be more comfortable in Snapchat or Twitter, but if your customer watches videos, is in the blogosphere, or in an industry Facebook Community or Group that's where you want to show up. Interact, join the conversation, ask questions, solicit feedback, build relationships, provide real value for free.
#6 Get In The Right Channels
Take another look at all the social media channels you listed in your initial “Current State” audit. Why have you chosen those channels? Is it because that’s where your audience is or because that's where you're more comfortable? Examine all your channels through the lens of your audience and weed out what doesn’t match up with their preferences.
Also, consider if all your chosen brand touchpoints or channels are supportable. Most people make the mistake of trying to be everywhere. They post on Snapchat, Instagram, LinkedIn, Medium, Twitter, Pinterest and Facebook, oh, and of course a blog. They drive themselves crazy trying to develop content or interact on way too many channels. They don't go deep enough to develop relationships and conversations within the channels where their customers show up. Think about how deep you can go into each of your chosen channels. Keep your list focused, your content interesting and your interactions truly engaging.
#7 Brand Design
From logo and color palette to messaging and graphics, these are the things people commonly think of when they think about brand design. Start with a good checklist so you can mark off the items you have and begin developing which assets (that’s design speak for different parts of your brand) you need.Do you have an identity? A color palette? Have you made choices around fonts or imagery or iconography? There's a broad range of elements that you need to have for your personal brand. Take stock, do an audit of what brand assets you have, and then you'll know exactly what it is that you're missing and what you may need to develop.
Start with this free pdf: “9 Design Elements Your Brand Absolutely Positively Needs”. It is a very thorough list that will help you take a quick and easy audit so you can move ahead with certainty.
#8 Implementation
There's a saying, “You have to plan the work and then you have to work the plan.” It is true for putting together your brand. By going through this assessment, you have developed a valuable map of where you are and where you want to go. You know what you have and what you need. You know your target audience and how to deliver your brand. You have a clear idea of how to get to the next stage in your personal brand.
You have all the information you need.
I know, it’s a lot. But ignoring it is not an option. Don't be afraid to start. Get out there. The possibilities are endless, so try not to get overwhelmed. Just take one step at a time. If you put in consistent effort, you can get there. I guarantee you it's going to be an inspiring journey. Best of all, it‘s going to create in you a strong sense of security and control over your professional life.
The first step is always the hardest, but it's also the most satisfying. Once you take it, you're going to feel a tremendous amount of self-accomplishment. So look back over this list and get started today with #1. Take your “Current State” audit and after you do, make sure you take a moment and congratulate yourself. Every step that gets you closer to your new personal brand is a job well done.
Remember; be consistent and never quit.
The Big Payoff: The ROI of Personal Branding
Personal branding is no longer a by-product of being rich and famous - for some, personal branding is a way to become rich and famous.
Personal branding is no longer a by-product of being rich and famous - for some, personal branding is a way to become rich and famous. The easy accessibility of website templates, stock photos, digital book publishing sites, and other marketing tools (not to mention social media) today has made personal branding ubiquitous. While the tools to create a personal brand are readily available, it takes a huge investment. It's truly a “long game” and takes patience, time, and focus to create a killer brand. In fact, there is so much work involved in creating and elevating a personal brand presence it could leave you wondering, “Why even bother creating and maintaining a personal brand?” Or even, “Is it worth it?”
Creating a personal brand is worth it, but it’s not always very clear exactly how it pays off. The ROI of personal branding can be tricky to quantify.
“Branding demands commitment; commitment to continual reinvention; striking chords with people to stir their emotions; and commitment to imagination. It is easy to be cynical about such things, much harder to be successful.”
– Sir Richard Branson
Most people think about ROI in terms of what they will get back on what they spend. ROI can be any result; sales, exposure, follows and likes, conversions, clicks to name just a few. Thinking about personal branding ROI in these terms is short-sighted. You can buy exposure through advertising, but the return on investment of personal branding is different because it's not based on promotion. Personal branding ROI is based on attraction. And the force of attraction depends on the strength of the brand.
Create a strong personal brand by consistently sharing what you know and how you learned it. It's as simple as that.
There's a Chinese proverb that says, "If you give a man a fish, you feed him for a day. But if you teach a man to fish, you feed him for a lifetime." It comes down to providing value by teaching others to succeed. Zig Ziglar had a famous quote, "You get everything you want out of life by helping others get everything they want out of life." Consistently share your expertise, experiences and knowledge, and provide value for others. Do this, and you are positioning yourself as someone worth knowing. You are building brand equity - in yourself.
When you build a personal brand, you spend time, money and effort to gain credibility, authenticity, and authority. The bonus is that you own your own destiny. Your future is not controlled by any other person, entity or company. That alone is a pretty spectacular payoff by anyone’s standards.
Personal branding is about magnetism.
As your personal brand grows, the force of attraction becomes more noticeable. Your brand begins to pull people in and become a powerful force that is almost magnetic. People will take notice and want to know more about you and experience your brand more often.
New business will seek you out as a result of this power of attraction. Instead of you having to go out and find new deals, new clients and new partners, opportunities will come to you. People will contact you because you are adding value to their lives. Showing that kind of generosity and heart will make people want to work with you, or for you. Brands and product companies will contact you to review their products or represent their brands. People will ask you to join them in professional communities and mastermind groups, in meet-ups. Your network will grow. People will seek you out on LinkedIn. They will start to see you as a thought leader. A strong personal brand can be the catalyst for these types of opportunities and more.
Positioning yourself as a thought leader also creates real leadership opportunities, such as serving on advisory boards or boards of directors. Because you are consistently putting your “answers” out there, people begin to see that you have something to valuable say and are exercising your authority to say it. Publications, blogs, podcasts, will start to reach out to you for contributions or appearances. At events and conferences, people will start to know who you are before you are even introduced.
You may be thinking, “I don’t need a personal brand. I have a secure job with a great company.” Don’t fool yourself, everyone needs a personal brand, even if you work for someone else. Why? Because now, companies are beginning to realize the value of employing people who have personal brands.
A personal brand is career insurance.
A company's message comes across as more human, more relatable, and more real when it's coming from someone people recognize, someone they feel is authentic or that they trust. A personal brand has a halo effect on your company. People with personal brands are more highly valued, which leads to less chance of layoffs and also the prospect of being more highly compensated. Always remember the extra bonus, which is that you own your own brand. So if a layoff or restructuring does come, you take it with you when you go. You aren’t left out in the cold without the professional identity that was tied to your employer.
A key part of a successful, powerful brand is the Personal Brand Magic Equation, which makes your brand even more compelling. The equation starts with the needs your target audience has and the questions they ask you. Combine that with your personal experience, and your knowledge that reveals those answers. That equals an authentic, unique brand that sustains the power of attraction over time.
“Too many people overvalue what they are not and undervalue what they are.”
– Malcolm Forbes
Always remember the “personal” part of personal branding. Be the human being that you are. Share your experiences and be authentic. Share meaningful content that makes a difference in people's lives and solves people's problems.
If you do that, everyone succeeds.
Fake Shoes: Brand Perception is Reality
Contrary to popular belief the product isn’t primarily responsible for the value perception of a brand.
Recently a pop-up store in a Los Angeles mall had an opening party. Over 80 social media influencers flocked to the champagne and caviar reception at Palessi, a new luxury shoe retailer with an Italian flair, glass and lacquer displays, black clad associates and slinky house music.
Swept up by the experience, the attendees plunked down thousands of dollars for shoes they described breathlessly in social media posts as “elegant and sophisticated”. Facing a video camera, holding up a pair of sneakers, a woman said “I would pay $400 to $500 for these”. And then she did.
In any other mall, the sneakers she was holding cost $19.99.
Palessi was a fake. The products were from Payless Shoes.
Contrary to popular belief the product isn’t primarily responsible for the value perception of a brand. It’s what is around the product that controls whether you think something should be expensive or cheap.
Visual branding, sound, technology, physical environment, digital user experience, and human interaction are all levers that affect how products are perceived. And most importantly, what people are willing to pay for them.
Are your customers perceiving your brand the way you want them to? What other levers can you pull?
No Brand Is An Island
There comes a time in the growth of any business when it pays to reach out for help.
If I could have just one book when stranded on a desert island it would be One Man’s Wilderness by Richard Proenneke. Richard was a salt-of-the-earth guy who in 1968 built a log cabin in the Alaskan Wilderness with nothing but hand tools.
He then proceeded to live in it, alone, for over 30 years.
What captures my imagination his is resourcefulness, his independence, his appreciation for the things that nature gives us. Including winters where the temperature reached -40˚. Um...no thank you.
Richard didn’t need much. But once in a while his bush-pilot “Babe” Alsworth would fly in his mail or a sack of dried beans. Not even Richard Proenneke could go it entirely alone.
His story reminds me of how many entrepreneurs I know who have built their businesses with their bare hands. Many of them still trying to do everything themselves, wearing all the hats, from go-fer to brand strategist.
But there comes a time in the growth of any business when it pays to reach out. To have a partner fly in the right tools to help you survive the cold winters that can freeze even the hardiest enterprise in its tracks.
It’s time to find your “Babe”.
Your Success is Real: 10 Ways to Conquer Impostor Syndrome
Here’s a phrase that sends chills: “ You don’t know what you’re doing, do you?” Executives worldwide agree that their number one fear is being found incompetent.
Here’s a phrase that sends chills: “ You don’t know what you’re doing, do you?”
Executives worldwide agree that their number one fear is being found incompetent (Harvard Business Review 2015). It’s probably a safe bet that the same fear applies to entrepreneurs and creative professionals as well. Psychologists call this fear of being “found out” impostor syndrome, a term coined in the 1970’s by researchers Pauline Clance, Ph.D., and Suzanne Imes, Ph.D. to describe the behavior that Clance observed in some of her graduate students.
So if you’re feeling like an impostor at work, take heart. Chances are that others feel the exact same way. Studies show that 70% of the population feels inferior at least once in their lives.
Impostor syndrome is defined as a collection of feelings of inadequacy that persist despite evident success. It’s a general feeling of unworthiness that manifests itself in:
Being scared to try new things
Being afraid to be ambitious
Not pursuing your dreams or goals
Not pursuing growth opportunities, like a promotion
Feeling like you don't deserve success and recognition, or diminishing your success affects creative people and entrepreneurs disproportionately to the general public, possibly because they are often more sensitive than other professionals. They also tend to be more egotistical, which paradoxically can be a precursor to the syndrome (see #2 below).
The very nature of having a business requires you to stand out, it requires you to stick your head above the pack and say “look at me, look at what I can do”. While this is a necessary appeal for attention and approval it can also make us feel unsafe and judged. This feeling of uncertainty is the root cause of impostor syndrome (refreshedminds.com).
It's important to overcome the feelings of unworthiness. Left unchecked, these thoughts and feelings can become more deeply ingrained in your psyche. It’s best to address these thoughts and feelings as soon as they come up.
Here are ten ways to combat impostor syndrome:
#1 Feelings Aren't Facts.
Impostor syndrome is a feeling. It doesn't manifest itself in reality. It's simply your emotional reaction to something you perceive on the outside world. Emotions don’t always tell us the truth; so don’t treat them as reliable indicators of reality.
#2 Accept the hard work.
It may seem illogical, but impostor syndrome is actually based on an unrealized feeling of superiority. Scientists theorize that children who are told they are superior (more intelligent, artistically gifted, etc.) and praised for their effortless success expect life to be full of easy wins. As adults, they mistrust praise and are convinced of their “failure” because they had to work hard for the result. To them, hard work means they are losing their edge and it’s not praiseworthy. Know that hard work is all a part of the equation for success.
#3 Don’t keep it a secret.
Secrets fester, and your quiet feelings of inferiority can be self-perpetuating if they are not addressed. Talk about it with your friends, your spouse, or your co-workers. Take twenty seconds of courage to put it out there and be vulnerable. You'd be surprised by the support that you get, the number of people who will identify with you and the reality check that ensues. Let your secret out.
#4 Define your own success.
Don't compare yourself to Steve Jobs or Bill Gates. Compare yourself to yourself. Other definitions of success don't matter. You can define your own life and your own level of success. That sentence is without a doubt the most important career guidance I have ever shared, the hardest to achieve and the most rewarding when you do.
#5 It's not about you.
Impostor syndrome traps you in a self-centered mindset. You become consumed with thoughts about yourself; I’m worthless, I’m scared, I’m a loser. You can overcome this hyper-focus on the self by helping other people. Look for ways to serve other people and help them succeed. Check in with your co-workers and clients to see what help you can offer. By making it about others you feel better about yourself.
#6 Be vulnerable.
It's counterintuitive, but being vulnerable makes you stronger. Exposing yourself makes you more YOU and dissolves the impostor feelings. Statements like “I don’t know,” or “I’m sorry,” can lead to open, candid conversation. Try sharing your tender side and see what happens.
#7 Collect testimonials.
This is a way of “stacking the positives” with facts about your performance, rather than relying on your own opinion of how the world sees you. A great way to start is by asking your LinkedIn connections to write you a recommendation. Most likely people will be happy to publish a sentence or two of praise about you. You can post these on your website or put them on your social media, or just keep them in a “love file” on your computer. Collecting kudos about yourself is a great way to boost your self-esteem and to overcome impostor syndrome.
#8 Put Blinders On.
Don't compare yourself to other millionaires, other entrepreneurs, or other designers. Put blinders on and run your own race. Don’t keep a scorecard. If you must keep track of something, keep track of how much you have learned during a project or job, not how you are performing.Think about how far you've come, what you've accomplished, and how much more you know. That will give you fuel to go further.
# 9 No one else knows what they're doing either.
Impostor syndrome makes you feel like everybody else has life figured out. They have all the answers, and they do it all better than you do. The truth? They don't. We're all human, and by humanizing people and realizing that we're all progressing and struggling together, it takes the pressure off you. As Tina Fey says, “Seriously, I've just realized that almost everyone is a fraud, so I try not to feel too bad about it.”
# 10 You're Never Finished.
You are a work in progress. You're not done until you're dead. Period. So when those impostor feelings creep in, fight them off by reminding yourself that you are not “done for” or defeated. Keep moving forward, knowing that you will always be learning and growing. You're in a constant state of becoming. Always.
Putting an end to impostor syndrome is an act of self-love. Being able to fully convince yourself that you are praiseworthy and talented will help your career and your creativity thrive. If you can simply stall the thoughts for a bit by using some of all of these techniques, you’ll get much further than you can imagine.
"Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us." – Marianne Williamson
Our New Frankenword
Brand design is becoming more business and business is becoming more creative. They are merging. Those that embrace the merger will thrive and those that do not will wither.
A portmanteau is a linguistic blend in which parts of multiple words or their sounds are combined into a new word. Smoke and fog combining to become smog. Motor and hotel becoming motel.
A frankenword.
I was looking for a way to describe something that is a duality, a symbiosis, two things that exist in co-dependency. Why? Because I think the branding and business worlds need a new name.
The world of design and the world of business are converging. They are fueling and sustaining each other in increasingly inextricable ways. For businesses to succeed in today’s commercial ecosystem they are required to be more and more creative, producing visually engaging content in an ever-expanding array of marketing channels.
For creative professionals to succeed it's necessary to be fluent in the machinations of finance, strategy, business, marketing, and in demonstrating the ROI of branding to clients.
Brand design is becoming more business and business is becoming more creative. They are merging. Those that embrace the merger will thrive and those that do not will wither.
Desiness? Bizign? Crearketing? Entrepreativity?
What is the design+business/business+creativity frankenword?
Don't Be Dr. Dynamite
If you could capture the single most important quality that creates a successful brand, it boils down to differentiation.
A few years ago I was working on private-label food brands for big grocery retailers. I called it “big brand surfing”. That’s when you design products with names, colors, fonts and packaging that sound, look and feel remarkably similar to a major brand.
Think Dr. Pepper vs. Safeway’s Dr. Dynamite. Generally, the play is about price. But what they are really trading on is similarity. They try to look the same. They try to taste the same. You can sell a lot of stuff that way, but you are just surfing another brand’s wave. Success breeds clones.
Personal brands fall victim to this, too. On Instagram, social media star wannabes are increasingly adopting a popular, yet homogenized expression of beauty and now no one can tell them apart.
If you could capture the single most important quality that creates a successful brand, it boils down to differentiation.
Have you looked at your competition lately? How can you separate yourself from the pack? Aspire to a unique expression of your brand.
Surf your own wave.
Did You Get My Message?
When you send your brand's message out into the world, are you doing so hoping that your customer target just happens to come across it on their digital shores?
In June of 1886 the German ship Paula took part in an experiment to test the ocean currents affecting shipping routes. Over a 69 year period they tossed thousands of amber glass bottles overboard that held small slips of paper. The messages asked whoever found them to report back to the German Naval Observatory with the location of where it washed up on shore.
Last month a woman was walking on the sand dunes on a remote beach in West Australia and found what is now the world's oldest known message in a bottle, almost 132 years after it was thrown into the sea. Let’s just say the location report didn’t do the Germans much good at this point.
When you send your messages, your in-bound content marketing, your social media communications out into the world, are you doing so just hoping that your customer target happens to come across it on their digital shores?
Knowing how, when and where to target your efforts constitutes the difference between truly effective brand building activity and tossing a message in a bottle into the sea. Because no one wants to wait 132 years for a new business lead.
photo credit: Getty Images / Paul Barton
The Wipe Out
As entrepreneurs and creative professionals we may start a project, a product, a business that gets wiped out. Clients lost. Customers vanish. What happens next?
When I was in art school, I had a drawing instructor who had this one exercise that I never forgot. He would instruct you to draw a model for 90 minutes in soft charcoal. You would work slavishly, perfecting every curve and shadow. Then when time was up, he’d say “OK, take your chamois cloth and wipe it all out”.
Some students would gasp, others were incredulous. But I’ll lose all my work!
Once the drawings were erased he said, “OK, now you have three minutes to draw the entire thing again.”
Inevitably, the resulting drawings would be amazing. More full of life than the over-worked 90 minute versions. Why? Because we hadn’t really wiped out the drawing. The previous 90 minutes was visually engrained and in our muscle memory.
As entrepreneurs and creative professionals we may start a project, a product, a business that gets wiped out. Clients lost. Customers vanish. But what we have to remember is that the work we put in, the brain power we invested isn’t gone. It is in our muscle memory, ready to be released, full of life. Refined. Essential. The next one will be amazing.
photo: Shalom Jacobovitz
That Sinking Feeling
A brand that isn’t built on a solid foundation is sacrificing the ability to grow brand equity over time. Don’t let it happen to you.
The Millennium Tower in San Francisco is sinking. Instead of using supports driven 200 feet down into bedrock, the 58 story structure was built on 950 “friction piles” in the sandy soil.
Now, 7 years after completion it’s sunk 15 inches and is leaning 2 inches to the northeast. The tower sits on a massive fault line in the earthquake-prone city, so having a stable foundation would probably be a good idea.
I thought of the Millennium Tower last week when talking with a client who has built a large online presence. They lamented that they had never invested in a full brand identity system when they launched and instead tacked on bits and pieces as they grew.
Now they find their brand aesthetic is inconsistent across a huge range of visual assets. The brand equity they have tried to build is sinking.
We’re going to fix it, but in the earthquake zone that is today’s marketplace, it pays to build your brand foundation on bedrock.
photo credit: SFGATE
Your Pedal to the Metal
There’s a saying, “If you always do what you've always done, you'll always get what you always got." If you're not satisfied with what you've always gotten, then something's got to change.
In 1958 Dick Flynn made a change. Dick was a race car driver and was looking for the perfect fuel. One day he discovered that by injecting nitrous oxide into his fuel mix he could produce a huge surge of power.
No one knew how he was suddenly winning so many races. But he did. He had found just the right catalyst to super-charge his engine. He kept the nitrous tank hidden under his dash, activating it just when he needed the boost.
There’s a saying, “If you always do what you've always done, you'll always get what you always got." If you're not satisfied with what you've always gotten, then something's got to change.
Brand consultants are accelerants. They can help you get places faster. Sure, you can continue in your lane, picking up an odd tactic or strategy here and there. You can slap a patch on your website or marketing materials and hope it gets you to the next mile marker.
But your dreams of success and freedom will be out of reach without a well-tuned brand. Let’s discover your perfect fuel.
photo credit: CC license @pxhere.com
You're Making Too Much Noise
The amount of noise that we have to filter today is ridiculous. The signal that we want to hear, that holds a meaningful message, is getting harder to discern.
At Orfield Labs in Minneapolis there is something called an anechoic chamber. Also known as the world’s quietest room. The sound level inside it is -9 decibels. There is literally less than zero ambient noise. When you are in it, the only signal you hear is the sound your own ears make (yes, they actually produce a little noise). That, and your own heart beating.
The amount of noise that we have to filter today is ridiculous. The signal that we want to hear, that holds a meaningful message, is getting harder to discern. Unfortunately, sometimes we are responsible for creating this noise ourselves. Trying to be on too many social platforms at once, reflecting and bouncing too much content around. You can drown yourself out.
This is why I left Twitter last year (for the most part). My analytics revealed the promotions for my agency were mainly reaching the feeds of other marketers - who were all busy reverberating their own noise. Everyone was talking, but no one was really listening.
How quiet is the room you’ve chosen to be in? Is your customer there with you? They need to be able to hear the heartbeat of your message.
Your Wolf Pack
What can you learn from wolves that will help you succeed in your business? I'll tell you, and it's not what you think.
There is a behavioral phenomenon in wolves called the Beau Geste Effect. When a wolf begins to howl, his pack mates will begin to howl also. However, when they join the chorus, they don’t howl in the same tone. They pitch their howl up or down an octave - modulating the tone mid-howl. It makes the pack sound larger than it is.
During the Civil War, General Ulysses S. Grant wrote that judging from the nightly cacophony, "a pack of twenty wolves" had been shadowing his unit. When the pack was eventually spotted, it turned out there weren’t twenty. There were two.
When you make yourself appear larger than you are, two things happen: 1. You stake out your territory and lay claim to its resources…and 2. You give the competition second thoughts about messing with you.
Entrepreneurs and creative professionals are leveraging social media, blogs, articles, podcasts and video to multiply their voices and appear larger than they might be in reality.
Ruling your niche is a smart move. Being small is no excuse for not owning your neck of the woods. What more can you do to keep the competition at bay?
Control vs. Creativity
Driverless cars are off to a bumpy start. The newest vehicles are racking up a crash rate double that of cars driven by humans. So what’s the problem? It comes down to control vs. creativity
Driverless cars are off to a bumpy start. The newest vehicles are racking up a crash rate double that of cars driven by humans.
So what’s the problem?
The problem is they obey the law all the time. This may not sound like a bug, but it turns out not following the rules is sometimes the best answer. Just try following the rules while merging onto a chaotic highway at rush hour. Following the rules doesn’t work out so well when no one else is following them.
Sometimes you have to think creatively to be successful.
So how much should the car break the rules? Answer: Just enough to do what’s right. Somewhere in the valley there are a lot of AI programmers losing sleep trying to figure out how to make that happen.
When it comes to leadership in business the problem is the same. When you empower people and give them control over decision-making, most often they will simply choose to do what’s right. Or should you issue commands to follow the rules no matter what? It’s Control vs. Creativity.
How can creativity drive your success?
Schrödinger's Cookie
Marketing folks know that any time you create a line extension, one consideration is whether or not it will cannibalize your mainline product. However, the greatest worry is always: “Will it degrade the brand?”.
Pop quiz. When I say these flavors, what do you think of? Biscuits and Gravy, Greek Gyro, BLT, Cappucino and NY Reuben. Well, I’ll tell you what I don’t think of. Lay’s Potato Chips. But that’s what they are. The result of Lay’s “Do Us Flavor” campaign of limited-edition chips.
OK, let’s try again. Jelly Donut, Mississippi Mud Pie, Raspberry Danish, English Breakfast Tea and, wait for it…Swedish Fish. Give up? Oreos.
Marketing folks know that any time you create a line extension, one consideration is whether or not it will cannibalize your mainline product. However, the greatest worry is always: “Will it degrade the brand?”.
New flavors can breathe life and excitement into somewhat boring consumer staples. Happily, they give their social media teams something to tweet about. But they beg the existential question: When does an Oreo become not an Oreo? When does it become a parody of itself?
Experimentation and innovation energize and revitalize brands. But care should be taken that we don’t try too hard to fix something that isn’t broken. I mean, yesterday I walked by Pumpkin Spice Twinkies in the store. Is nothing sacred?